BRANCH MANAGER

Job Title: Branch Manager

Reports to: Director of Operations – North America

Location: On-site at Fairfield, New Jersey location

Schedule: Monday through Friday, full-time (minimum of 8 hours per shift)

Company Overview:

Ferrari Group is a global leader in secure logistics and transportation of high-value merchandise including luxury jewelry, precious metals, and confidential assets. Ferrari Express Inc. delivers armored transportation and secure logistics services across the United States, operating in high-risk, high-value environments requiring precision, discretion, and accountability.

Position Summary:

The Branch Manager is responsible for overall leadership and management of branch operations, including logistics oversight, dispatch supervision, vault supervision/management, regulatory compliance, scheduling, guard supervision/management, and team leadership for the New Jersey location. This role is accountable for operational performance, route management, financial oversight, and ensuring secure transportation standards are consistently maintained.

Key Responsibilities:

• Provide full operational leadership and oversight of branch activities
• Direct and oversee Dispatch operations, ensuring efficient and secure route planning and execution
• Supervise and develop department leads including logistics, vault, dispatch, administrative teams, and guards
• Monitor and drive improvements in route efficiency, staffing coverage, and service delivery metrics
• Ensure full compliance with federal, state, DOT, and industry-specific regulations
• Lead hiring, training, performance management, and disciplinary processes in partnership with Human Resources
• Establish, monitor, and report on KPIs, service performance, and risk management initiatives
• Oversee internal audits and enforce adherence to all security and operational protocols
• Develop and execute strategic plans to improve operational efficiency, profitability, and service quality
• Manage branch budget, cost controls, and financial performance
• Build and maintain client relationships and ensure high levels of customer satisfaction
• Drive a culture of safety, accountability, and continuous improvement

Minimum Qualifications:

• Minimum 3 years of experience in logistics, armored transportation, or high-value warehousing (preferred)
• Minimum 2 years in supervisory or management role (required)
• Hands-on experience with dispatching, route planning, driver supervision, and scheduling (required)
• Strong knowledge of compliance standards in secure transport environments
• Valid driver’s license and ability to meet company driving standards
• Ability to complete comprehensive background check
• Experience with operational reporting and performance management

Compensation & Benefits:

Salary range aligned with New Jersey industry standards for secure logistics and armored transport operations management. Benefits include medical, dental, vision, 401(k), PTO, and advancement opportunities within a global organization.

Compliance & Employment Conditions:

Employment is contingent upon successful completion of background screening, drug testing, and verification of all credentials. Employees must comply with all federal, state, and local laws governing armed security, transportation, and workplace safety. Ferrari Express Inc. is an Equal Opportunity Employer and maintains a Drug-Free Workplace.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.

Equal Opportunity Statement:

Ferrari Express Inc. is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.