Restaurant Manager, Supper at The Mill

Overview

Join our dynamic team as a Restaurant Manager at The Mill Glen Arbor, where your leadership and passion for exceptional hospitality will create memorable dining experiences for our local community and visitors.

Hosted alongside the Crystal River in the lowest level of The Mill, Supper at The Mill offers a cozy, intimate setting featuring New American cuisine uplifted by Northern Michigan’s local agricultural bounty. In this role, you will oversee daily front-of-house operations, manage guest reservations, lead our service team, and uphold the highest standards of hospitality across nightly service, large party lounge gatherings, and seasonal outdoor dining.

Your energetic approach and management expertise will drive team success, foster a welcoming environment, and support the overall excellence of Supper. This position offers an exciting opportunity to develop your skills in a fast-paced, customer-focused setting dedicated to culinary and service excellence.

A comprehensive benefits package is included.

Responsibilities

• Service & Operations Leadership: Lead and supervise front-of-house staff to deliver outstanding, attentive customer service and ensure smooth, seamless dinner service alongside a curated wine offering.
• Reservation & Guest Flow Management: Manage reservations, floor seating, and guest flow via Resy to maximize capacity while maintaining high service standards. Oversee private event booking & large party reservations.
• Staff Training & Development: Train new team members on menu knowledge, wine/beverage pairing, POS systems, and service protocols to promote a knowledgeable, high-performing workforce.
• Shift Management & Compliance: Coordinate shift management by assigning tasks, monitoring performance, conducting pre-shift huddles, and ensuring strict adherence to health, safety, and alcohol service regulations.
• Inventory & Financial Oversight: Handle cash transactions accurately, balance registers at shift end, manage labor costs through smart floor management, and assist with beverage/supply inventory control and waste reduction.
• Guest Relations & Culture: Serve as a primary point of contact on the floor to address guest feedback graciously, build strong local relationships, and support kitchen management by maintaining clean, elevated dining space standards.

Qualifications

• Proven supervisory or management experience in full-service dining, farm-to-table restaurants, or elevated hospitality environments.
• Strong knowledge of hospitality standards, wine/beverage service, and modern reservation platforms (Resy preferred).
• Excellent leadership, communication, and shift-coordination skills.
• Positive, hands-on attitude with a commitment to teamwork and guest satisfaction.

About Fernhaus Hospitality Group

The Mill Glen Arbor is the flagship location of Fernhaus Hospitality Group.

The Fernhaus Team is… Trustworthy, Thoughtful, and Proactive

We work honestly and intentionally to promote The Fernhaus Mission and Core Principles, and we expect and assume the same of our colleagues. We carry out every task deliberately and with the attention to detail and professionalism demanded of the position. We approach each task with a sense of urgency. We ask for guidance when we aren’t sure what to do, and we find ways to learn and contribute when things are slow. We are approachable and communicative, and we offer our help when it’s reasonable to do so. No task is beneath any of us.

Fernhaus Hospitality is… Local, Sustainable, and Memorable

Our unique properties highlight the beauty of Northern Michigan and are designed to emphasize and support local ingredients, purveyors, and artisans. We are stewards of the natural beauty of our region and our properties – these things will go on. Great stewardship starts with employee wellbeing. We deliver multi-sensory experiences that our guests want to share with their friends and family. We sweat the details and know that every guest interaction is an opportunity to succeed or fail.

Details

• Job Type: Full-time
• Pay: $60,000.00 – $70,000.00 per year, plus bonus compensation and annual raise based on performance.
• Work Location: In person (Glen Arbor, MI)
• Shift: Evening shift, weekends, and holidays as needed by restaurant operations

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Employee discount across Fernhaus properties
• Paid training

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training

Work Location: In person

Salary : $60,000 - $70,000