What are the responsibilities and job description for the Cafe Attendant (Seasonal) position at Fernbank Museum of Natural History?
Job Title: Cafe Attendant (Seasonal)
Department: Dining Services
Seasonal Employment Dates: June 1 – August 15, 2026
Job Summary:
Fernbank Museum of Natural History is seeking energetic, customer-focused individuals to join our Dining Services team as Seasonal Café Attendants for the summer season. This role supports daily café operations by helping provide a welcoming, efficient, and clean dining experience for museum guests.
Café Attendants work collaboratively across front- and back-of-house operations and assist with guest service, food preparation, stocking, sanitation, and overall café support in a fast-paced environment.
This is a great opportunity for individuals looking to gain customer service, hospitality, and food service experience in a dynamic museum setting.
Essential Duties and Responsibilities
- Provide friendly, professional, and responsive service to all guests.
- Operate the POS system and process transactions accurately and efficiently
- Support café service by assisting team members across work areas as needed.
- Respond appropriately to guest questions and escalate concerns to a lead or manager.
- Maintain cleanliness and organization of dining areas, service stations, and kitchen workspaces including trash removal as needed.
- Stock and replenish condiments, service ware, beverages, and supplies throughout shift.
- Assist with light food preparation and portioning as directed.
- Clean equipment such as coffee urns and soda fountain.
- Assist with opening and closing duties including mopping and trash removal
- Follow food safety, sanitation, and workplace safety standards in accordance with Fernbank policies and local health regulations.
- Practice proper food handling, labeling, and storage procedures.
- Maintain punctuality, flexibility, and a team-oriented approach to daily operations.
- Perform additional duties as assigned.
Qualifications & Requirements
- Flexible availability, including weekdays, weekends, holidays, and occasional evening events
- Previous food service, hospitality, or customer service experience preferred
- Strong communication and customer service skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Ability to stand for extended periods of time (up to 8 hours)
- Ability to lift and carry up to 30 pounds as needed
Preferred Characteristics
- Positive attitude and willingness to learn
- Dependable and punctual
- Comfortable interacting with diverse guests, families, and museum visitors
- Ability to multitask while maintaining attention to detail