Our Service Techs earn good money right from the start. Your passion for cars, how they operate and an interest in understanding the latest automotive technological advances will guide you through a solid on-the-job learning experience under the guidance of our Experienced and Master Technicians.
One of the most important jobs in a dealership. Service Technicians are entrusted with properly maintaining our Guest's vehicles to keep them operating at peak performance. Right from the start, you'll have the opportunity to earn good money without spending years in college or having to pay back thousands in student loans.
Ideal candidates possess technical acumen, have a passion for cars and how they operate, embrace new technology, thrive in a team atmosphere and a willingness to provide an exceptional Guest experience.
Our state-of-the-art Service Departments offer the opportunity to work with the latest equipment on a variety of vehicles including cars, trucks and SUVs.
Responsibilities Include
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Diagnose and repair Mazda vehicles accurately using OEM diagnostic tools and systems (e.g., Mazda Modular Diagnostic System - M-MDS).
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Perform advanced repairs on engines, transmissions, drivetrains, suspension systems, HVAC, electrical, and hybrid systems.
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Conduct routine maintenance services, including oil changes, tire rotations, brake inspections, fluid flushes, and alignments.
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Utilize Mazda service bulletins (TSBs) and updates to ensure factory-level accuracy in diagnostics and repairs.
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Ensure all repairs meet Mazda warranty and safety standards.
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Document all repair work thoroughly in the dealership’s repair order system (DMS), including time, labor, parts used, and diagnostics performed.
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Complete multi-point inspections and make accurate service recommendations.
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Communicate with service advisors regarding findings, required work, and time estimates.
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Adhere to Mazda and dealership protocols for quality assurance and safety.
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Maintain a clean and organized work area and follow all OSHA and dealership safety procedures.
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Stay current with Mazda training and certification, including Master Technician status or ongoing OEM training.
Qualifications
- High School diploma or GED equivalency.
- Must be able to understand and follow instructions, training, guidance from team leaders and management.
- A working knowledge of shop equipment such as wheel and tire equipment, alignment systems and A/C equipment a plus.
- Provide your own tools.
- Must exhibit personal and professional integrity.
- Previous lube tech experience or recent completion of automotive technician training program a plus.
- Bi-lingual with proficiency in both English and Spanish a plus.
- Be team oriented, flexible, and focused on maintaining a high level of Guest service satisfaction.
- Must have a US government issued Driver's License, a safe driving record and eligible to work in the United States.
- Must be able to pass pre-employment background screening and drug test.
About Ferman
Established in 1895, Ferman soon became Tampa's first retail automobile dealer. Today, we're one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco and Pinellas counties representing 12 brands of automobiles - BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Mazda, MINI, RAM and Volvo.
Still a family owned & operated business we embrace a simple philosophy. Provide a Guest-centered automotive experience with a relentless focus on Service, Selection and Value assuring 100% Guest Satisfaction. It's simple. But it's what makes us different.
When you become part of Team Ferman, you'll join a company with a friendly, family-like atmosphere, significant opportunity for advancement with regard to income, responsibility and leadership...and a company with a history of strong ties to our local community and charitable partnerships. Make the decision to work with us and you'll be part of a world-class automotive organization reflecting stability and the opportunity to work alongside some of the best in our industry.
Ferman Core Values
- Maintain Ferman Standard of Ethics at all times.
- Embrace a Winning Team Spirit…Be Positive…Lead by Example.
- Follow the Golden Rule - "Do Unto Others As You Would Have Them Do Unto You”.
Our Benefits & Perks
- Ferman is a leader in the automotive industry with benefits and perks like:
- Competitive salary commensurate with experience.
- Excellent growth and opportunities for advancement.
- Modern, state-of-the-art Service facilities.
- Paid training and education to achieve, and maintain, any job certifications required.
- 401K with company participation.
- Health, Dental, Vision and Life insurance programs for employees and their families.
- Short-term & long-term disability insurance available.
- HSA (health savings account).
- PTO (paid time off).
- Employee pricing for new & used vehicles, service and parts.
