What are the responsibilities and job description for the Experienced Body Shop Estimator - Ferman Collision Center at Buick GMC Wesley Chapel position at Ferman Automotive Group?
A state-of-the-art work environment and excellent salary is waiting for you when you join Ferman’s Collision Centers as an Experienced Body Shop Estimator.
The sky’s the limit working with one of the largest employers in the Tampa Bay area and one of the most forward-thinking and progressive automotive groups in the industry.
The ideal candidate has at least 5-years' experience, accurate math and estimating skills and loves the Guest service side of the Collision business.
You present a positive attitude, are self-motivated, can multi-task effectively in a fast-paced environment. Honesty, integrity, perseverance and job commitment are qualities you possess.
Responsibilities Include
- Estimate vehicle damage repair costs and submit to insurance company, or to Guest for self-pay.
- Initiate Repair Orders.
- Assist Guest with insurance claims and submit claims.
- Invoice and reconcile insurance claims and collect payment.
- Invoice Guest for self-pay and collect payment.
- Maintain Guest contact throughout the entire vehicle repair process and communicate timeline for completion.
- Prepare pre-delivery paperwork.
- Review work performed and inspect vehicle prior to delivery to Guest.
- Deliver completed vehicle to Guest.
- Perform other administrative duties as assigned.
Qualifications & Skill Requirements
- 5-years minimum experience as a Collision Estimator.
- Excellent Guest relations skills.
- Desire to achieve Consumer Satisfaction scoring at or above company required levels for work quality and repair cycle time.
- Bi-lingual with proficiency in both English and Spanish highly desirable.
- Excellent verbal & non-verbal skills, listening skills and ability to problem-solve.
- High school diploma or GED equivalent preferred.
- Must have a valid US government issued Driver's License, safe driving record and eligible to work in the United States.
- Must be able to pass a pre-employment background screening and drug test.
About Ferman
Established in 1895, Ferman soon became Tampa's first retail automobile dealer. Today, we're one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco and Pinellas counties representing 12 brands of automobiles - BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Mazda, MINI, RAM and Volvo Cars.
Still a family owned & operated business we embrace a simple philosophy. Provide a Guest-centered automotive experience with a relentless focus on Service, Selection and Value assuring 100% Guest Satisfaction. It's simple. But it makes us different.
When you become part of the Ferman Team, you'll join a company with a friendly, family-like atmosphere, significant opportunity for advancement with regard to income, responsibility and leadership, and a company with a history of strong ties to our local community and charitable partnerships. Make the decision to work with us and you'll be part of a world-class automotive organization reflecting stability and the opportunity to work alongside some of the best in our business.
Ferman Core Values
Maintain Ferman Standard of Ethics at all times.
Embrace a Winning Team Spirit…Be Positive…Lead by Example.
Follow the Golden Rule - "Do Unto Others As You Would Have Them Do Unto You”.
Maintain Ferman Standard of Ethics at all times.
Embrace a Winning Team Spirit…Be Positive…Lead by Example.
Follow the Golden Rule - "Do Unto Others As You Would Have Them Do Unto You”.
Our Benefits & Perks
Ferman is a leader in the automotive industry with benefits and perks like:
- Competitive salary commensurate with experience.
- Excellent growth and opportunities for advancement.
- Modern, state-of-the-art Service facilities.
- Paid training and education to achieve, and maintain, any job certifications required.
- 401K with company participation.
- Competitive Health, Dental, Vision and Life insurance programs for employees and their families.
- Short-term & long-term disability insurance available.
- HSA (health savings account).PTO (paid time off).
- Employee pricing for new & used vehicles, service and parts.