Director of Operations

Company Description

Feral Cat Warriors Inc. is a mission-driven animal welfare organization dedicated to improving the lives of cats and dogs through rescue, advocacy, and education. Serving communities across Arizona and Southern Nevada, we focus on lifesaving programs including rescue, rehabilitation, adoption, and Trap–Neuter–Return (TNR).

Our work is powered by passionate volunteers committed to reducing pet overpopulation and promoting responsible pet ownership. Through outreach, partnerships, and hands-on programs, we strive to create lasting, positive impact for animals and the communities that care for them.

Role Description

Feral Cat Warriors is seeking a Director of Operations to lead and scale our day-to-day programs and field operations. This is a hybrid leadership role based in Kingman, AZ, responsible for supporting operations across Arizona and the Las Vegas area.

The Director of Operations serves as the primary operational leader, responsible for ensuring that rescue, TNR, foster, and adoption programs run efficiently, consistently, and at scale. This role will work closely with the Executive Director (CEO) and the leadership team to translate strategy into execution while building systems and structures to support continued growth.

This position is ideal for someone who thrives in a fast-paced, mission-driven environment and is passionate about building processes, leading teams, and driving measurable impact.

Key Responsibilities

Operational Leadership

• Oversee daily operations across all programs, including rescue intake, TNR, foster placement, and adoptions
• Ensure consistent, efficient workflows and high-quality program execution
• Identify and resolve operational challenges and bottlenecks

Program Management & Growth

•  Support and coordinate program leads (TNR, foster/adoption, regional operations)

•  Ensure alignment and consistency across Arizona and Las Vegas operations

•  Help expand program capacity and improve animal outcomes

Team & Volunteer Leadership

•  Lead and support volunteers and program coordinators

•  Help build a structured, accountable operational team

•  Foster a culture of collaboration, compassion, and execution

Performance Tracking & Process Improvement

•  Monitor key performance metrics (intake, adoptions, TNR activity, foster capacity)

•  Analyze data to improve program effectiveness and efficiency

•  Develop and implement systems and processes that support growth

Operations Support & Resource Management

•  Assist with budgeting, expense tracking, and vendor coordination

•  Support efficient use of resources and operational planning

•  Coordinate with Finance & Compliance to ensure alignment

Cross-Functional Collaboration

•  Work closely with Marketing, Development, and Grants teams

•  Support fundraising and adoption campaigns through operational readiness

•  Collaborate on events and community outreach initiatives

Qualifications

•  Strong experience in operations management, program coordination, or organizational leadership

•  Proven ability to manage teams (staff and/or volunteers) and drive accountability

•  Strong analytical skills with the ability to track performance and make data-informed decisions

•  Experience with budgeting, resource management, and vendor coordination

•  Excellent organizational, time management, and problem-solving skills

•  Strong written and verbal communication skills

Preferred Qualifications

•  Experience in nonprofit, animal welfare, or community-based organizations

•  Experience managing multi-site or regional operations

•  Background in scaling programs or building operational systems

•  Familiarity with volunteer-driven organizations

Key Traits for Success

•  Highly organized and execution-focused

•  Strong leadership and accountability mindset

•  Adaptable and solutions-oriented

•  Comfortable working in a fast-moving, hands-on environment

•  Passion for animal welfare and community impact

Work Environment & Commitment

•  Hybrid role (combination of on-site in Kingman and remote coordination)

•  Flexibility required for occasional evenings and weekends (events, urgent needs)

•  Significant leadership responsibility within a growing organization

Compensation

•  Volunteer (unpaid) leadership role

•  Opportunity to: 

o  Build and lead operations for a scaling nonprofit

o  Directly impact lifesaving programs and outcomes

o  Gain executive-level leadership experience

This is a unique opportunity for a hands-on leader to help scale a growing animal welfare organization and make a measurable impact across Arizona and Southern Nevada.