Spanish Bilingual Account Manager – Mexico & Central America Focus

Department: Sales

Job Location: Chino CA, Grimes IA, or Mount Laurel NJ (On-site)

Employment: Full-Time

FLSA Status: Nonexempt

About Us

Fenchem is a global supplier of specialty ingredients, serving customers across food & beverage, human nutrition, personal & home care, animal nutrition, performance materials, and agrochemical industries. Learn more at: https://www.fenchem.com.

Job Summary

The Account Manager supports B2B sales growth by building strong customer relationships and delivering value-driven solutions. This role plays a key part in Fenchem’s expansion into Mexico and Central America markets, working closely with Spanish-speaking clients.

This position is responsible for managing existing accounts, developing new business opportunities, and supporting long-term customer growth.

No prior experience in the specialty ingredients industry is required—training will be provided.

We are looking for someone who is proactive, motivated, and comfortable working in a customer-facing sales role.

Travel: Local and regional travel for client visits, with occasional travel to Mexico and Central America as business needs evolve (typically ~25%, with potential to increase).

Responsibilities

• Develop and expand new business opportunities across Mexico and Central America through prospecting and outreach
• Build and maintain strong B2B customer relationships through regular communication and client visits
• Generate and qualify leads through research, referrals, and proactive outreach
• Understand customer needs and present tailored product solutions
• Participate in customer meetings, conferences, and trade shows
• Negotiate pricing and commercial terms to support business growth
• Analyze sales and customer data to identify opportunities for account expansion
• Maintain accurate records in CRM and support pipeline management
• Collaborate with internal teams (Accounting, Logistics, R&D, QA/QC) to support customer needs
• Manage contracts and ensure proper execution
• Achieve sales targets and support long-term customer retention

Qualifications

• Fluency in Spanish and English required (ability to communicate with clients in Mexico and Central America)
• Experience in B2B sales, business development, or customer-facing roles
• Strong communication, relationship-building, and negotiation skills
• Willingness to travel for client meetings and business development
• Experience in specialty ingredients or related industries (food, beverage, chemicals, materials) is a plus
• Experience working with Latin American markets is a plus
• Candidates with strong sales experience from related industries are welcome.

Career Growth & Leadership Opportunities

High-performing Account Managers have a clear path for advancement based on performance and business impact. This role offers the opportunity to progress into a Senior Account Manager position with team leadership responsibilities. Long-term career growth may include advancement into Sales Leadership roles, such as Director of Sales or Vice President of Sales.

Compensation

· Pay Structure: base salary plus uncapped commission that directly rewards performance

· Base Pay: $33 ~ $38/hour (approximately $70,000 ~ $80,000 annually) based on experience

· Performance Review: eligible for a potential raise after 90 days based on performance

· Rewards: high-performing sales professionals are recognized based on their business impact and results

Benefits

· Health Insurance: medical, dental, vision covering dependents; 100% employer paid options available

· Retirement Plan: 401(k) with employer matching up to 4%

· Reimbursement: business travel and mileage reimbursements

· Paid Sick Leave (PSL): 40 hours per year

· Paid Time Off (PTO): 7 days to start, increases with tenure; additional PTO via rewards program

· Paid Holidays: 13 company-paid holidays per year

· Additional Perks: employee reward programs, birthday treats, complimentary office snacks