Ancillary Senior Manager

Job Summary

The Ancillary Senior Manager plays a key operational and administrative role within the Ancillary Services division, supporting a diverse portfolio of outpatient ancillary centers. Reporting directly to the Vice President of Ancillary Services, this position is responsible for lease coordination, contract management, provider compensation processes, and oversight of ancillary business entities. The Senior Manager also acts as a liaison to internal committees and provides direct management support to operational leaders across the network.

Essential Job Functions

Real Estate & Lease Management

• Coordinate and manage the execution, renewal, and compliance of lease agreements across all ancillary sites.
• Serve as point of contact with landlords, legal counsel, and internal stakeholders for lease-related issues.
• Track critical lease dates and ensure timely actions for renewals, terminations, or expansions.

Governance & Committee Representation

• Attend internal committee meetings (e.g., Regional, and Growth) as the representative for ancillary services.
• Attend Office Manager meetings as the ancillary liaison.

LLC & Entity Oversight

• Manage the day-to-day administrative and financial operations of smaller ancillary LLCs.
• Ensure compliance with corporate governance, reporting, and regulatory requirements for each entity, including but not limited to Monthly Operating Reviews.

Staff Oversight & Performance Management

• Oversee office managers across the ancillary centers, including conducting or coordinating annual performance reviews and bonus evaluations.
• Support training, onboarding, and development of office management personnel, including monthly meetings.

Provider Contracting & Compensation

• Manage the lifecycle of provider contracts, including annual renewals, amendments, and compensation model updates, in addition to onboarding.
• Process and track provider bonus calculations and ensure timely and accurate payments.
• Liaise with legal and finance teams to maintain current and compliant provider agreements.

General Operations Support

• Collaborate closely with the VP of Ancillary Services on a wide range of strategic and tactical initiatives.
• Manage the POD program for the ancillary centers, including managing all related communications.
• Take ownership of special projects and “other duties as assigned” that support the growth and stability of the ancillary division.
• Serve as a trusted resource for operational troubleshooting and administrative consistency across all locations.

*NOTE: The list of tasks is illustrative only and is not a comprehensive list of all functions and tasks performed by this position.

Other Essential Tasks/Responsibilities/Abilities

• Must be consistent with Femwell’s core values.
• Excellent verbal and written communication skills.
• Professional and tactful interpersonal skills with the ability to interact with a variety of personalities.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with proven ability to meet deadlines and work under pressure.
• Ability to manage and prioritize multiple projects and tasks efficiently.
• Must demonstrate commitment to high professional ethical standards and a diverse workplace.
• Must have excellent listening skills.
• Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures.
• Must maintain compliance with all personnel policies and procedures.
• Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members.
• Extremely proficient with Microsoft Office Suite or related software; as well as Excel, PPT, Internet, Cloud, Forums, Google, and other business tools required for this position.

Education, Experience, Skills, and Requirements

• Bachelor’s degree in Healthcare Administration, Business, or related field (Master’s degree preferred).
• Minimum of 5 years of experience in healthcare operations, business administration, or real estate/contract management.
• Strong knowledge of provider contracting and compensation structures.
• Experience with lease and property management in a healthcare setting strongly preferred.
• Highly organized with attention to detail and excellent follow-through.
• Proficient in Microsoft Office Suite and business operations software (e.g., contract management systems, payroll tools).
• Excellent interpersonal and communication skills, with the ability to interface professionally with executives, physicians, and administrative staff.
• Hybrid rotation schedule and/or onsite as needed, as well as occasional travel to ancillary sites and meeting locations as required.