Dental Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Dental Financial Coordinator to join our vibrant dental team. In this vital role, you will serve as a joint point of contact for patients regarding financial matters, insurance processing, and billing inquiries. Your energetic approach will ensure smooth financial operations, enhance patient satisfaction, and support the overall efficiency of our dental practice. The ideal candidate will possess strong dental billing and coding skills, experience with Open Dental software, and a passion for providing exceptional patient service. This paid position offers an exciting opportunity to contribute to a thriving environment while developing your expertise in dental administrative support.

Duties

• Manage patient billing, insurance verification, and claims processing using Open Dental.
• Review and update patient documentation, ensuring accuracy in medical records and billing information.
• Handle insurance authorizations, pre-approvals, and follow-up on outstanding claims to maximize reimbursements.
• Utilize Open Dental to treatment plan efficiently.
• Assist patients with financial arrangements, payment plans, and explanation of treatment costs clearly and professionally. Knowledge of Care Credit a must.
• Verify insurance benefits including, HIPAA compliance, ADA coding for accurate billing.
• Maintain organized filing systems for medical history and dental records while ensuring compliance with HIPAA regulations.
• Provide front desk support including multi-line phone system management, appointment scheduling, and patient intake procedures.
• Perform tasks such as data entry with 10-key typing skills, filing, and maintaining office supplies.
• Support the dental team by coordinating care plans and ensuring seamless communication between clinical staff and administrative functions.

Experience

• Proven experience in dental billing, (ADA coding), and insurance verification within a dental setting.
• Familiarity with Open Dental is preferred.
• Strong knowledge of HIPAA regulations and health information management practices.
• Previous clinic or dental office experience demonstrating excellent customer service skills at the front desk or reception area.
• Demonstrated proficiency in computer skills including Microsoft Office Suite (Word, Excel) and multi-line phone systems.
• Experience with dental administrative support tasks such as documentation review, filing, and dental records management.
• Ability to handle sensitive information discreetly while maintaining high levels of accuracy in documentation review and billing processes.
• Prior dental experience is required with a recent 3 year minimum; dental clinic experience is highly valued. Join us to make a meaningful impact by supporting our patients’ financial health while advancing your career in a fast-paced healthcare environment!

Pay: $28.00 - $30.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person

Salary : $28 - $30