What are the responsibilities and job description for the Applications Engineer position at FEMA Corporation?
FEMA Corporation is currently looking for an Applications Engineer to support the Applications Engineering Department. This position will report to the Applications Engineering Manager. Work hours for this role are 8:00 am – 5:00 pm Monday – Friday.
Applications Engineers at FEMA Corporation work closely with our key customers to deliver solutions that optimize customer systems and performance. Throughout these projects, Applications Engineers collaborate internally, offer outstanding customer support externally, and bring strong technical backgrounds to aid in the selection, understanding, and implementation of products and systems.
Job Responsibilities:
Provide Exemplary Customer Service & Communication
· Accountable for working closely with customers throughout the full project lifecycle to execute requests, resolve questions, and maintain effective collaboration across internal and external teams.
· Serve as the “Voice of the Customer” within FEMA, ensuring customer expectations, timelines, design goals, and deliverables are clearly understood and consistently exceeded.
Maintain Understanding of Products, Systems, and Technical Expertise
· Maintain a strong understanding of the form, fit, and function of FEMA products and how they integrate into customer systems.
· Leverage this technical knowledge to recommend optimized solutions, identify continuous improvement and cost-reduction opportunities, and act as a two-way technical resource for both FEMA and customer engineering teams.
Negotiate Pricing, Contracts, and Commercial Issues
· Develop accurate, competitive quotes that reflect technical requirements while aligning with commercial objectives and long-term account strategies.
· Lead negotiations on pricing, terms, specifications, and contractual items, coordinating closely with internal stakeholders to ensure alignment and successful outcomes.
· Review, interpret, and validate customer performance metrics to ensure accurate reporting and to support cost, delivery, and quality improvements.
On-Site Visits & Support
· Accountable for building and maintaining strong relationships across customer organizations to support business growth, uncover new opportunities, and expand FEMA’s presence.
· Travel domestically and internationally to meet with customers, provide on-site support, and deliver technical training that reinforces understanding of FEMA products and capabilities.
· Represent FEMA professionally at trade shows and industry events, gathering insights on market trends, competitor activity, and emerging customer needs.
Job Requirements
- Strong communication, negotiation and project management skills preferred.
- Bachelor of Science degree – Engineering Curriculum required.
- > 2 years of experience in either Technical Sales, Product, or Manufacturing Engineering preferred.
- Customer travel – 30% to 40% both internationally and domestically.
- Must have valid driver’s license; Subject to MVR Check.
- FEMA is an EOE. Interested candidates can apply online at https://www.fema-corp.com/contact/employment