What are the responsibilities and job description for the Program Manager position at Felton Institute?
Job Description:
Agency Overview
Program and Division Description
Job Description
Program Specific Responsibilities
Benefits (subject to election and eligibility): Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match.
Applying Instruction:
IMP NOTE: Job responsibilities are subject to change according to program requirements.
Program Manager
Senior Community Service Employment Program (SCSEP)
Senior Division
Agency Overview
Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 50 programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.
Program and Division Description
Felton's Senior Division specializes in a full continuum of mental health services for older adults in outpatient clinics, the community, and supportive housing sites, as well as programs in employment training, economic security, case management, advocacy, and social connection and inclusion. This Program Manager directs the Senior Community Services Employment Program (SCSEP) in San Francisco and in Marin/San Mateo County.
Job Description
This individual will provide management of the Senior Community Service Employment Program (SCSEP) in San Francisco under contract with the National Council on Aging as a national grantee and the California Department of Aging as a state grantee of the US Department of Labor. Responsibilities include managing program trainees, developing/controlling the budget, developing and implementing policies and procedures, processing improvements, participating in obtaining funds and grants, and coordinating and integrating the program with others in the organization. The Program Manager acts as a SCSEP agency representative to the communities while creating and maintaining working relationships with local Workforce Investment Board, America Job Centers, and other affiliated workforce organizations. This manager reports to the Director of Workforce and Engagement Services, with oversight from the Senior Division Director.
Program Specific Responsibilities
- Responsible for all contract deliverables to the National Council on Aging and California Department of Aging and maintain excellent working relationship with the funders.
- Manage day-to-day operations of the program.
- Recruit and train enrollees as Participant Assistants to administer program.
- Recruit partners to act as Host Training Sites and ensure that these agencies are informed and engaged.
- Evaluate/recommend trainees for placement and supervise, track, and evaluate activities of all trainees.
- Recruit employers interested in hiring mature workers and implement service delivery designed to transition enrollees into unsubsidized positions.
- Conduct activities to ensure a smooth transition from enrollment through reentry into the job market.
- Develop and implement training and technical assistance activities designed to promote continuous learning and trainee skills.
- Manage and monitor data collection activities; conduct weekly follow-up in databases, tracking progress, and approving data validation activities.
- Recruit and maintain relationships with external and internal partners.
- Participate in staff meetings, community convening, and external work-related activities.
- Ensuring all database requirements are in compliance and timely.
- Other duties as assigned.
Minimum Requirements and Qualifications
- Associate degree or higher in Social Sciences, Business, Public Administration, Human Resources, Law, or related field.
- A minimum of 3 years of administrative and program management experience in workforce development, human services, or training.
- Direct contact experience with mature persons, mature workers, minorities and low-income individuals preferred.
- Demonstrated ability to supervise and train professional, paraprofessional staff and volunteers.
- Working knowledge of human services network and the principles of managing older workers.
- High degree of motivation and creativity; self-starter, entrepreneurship, and ability to multi-task.
- Demonstrated ability to network with public agencies and private non-profits at the local level, preference given to familiarity with the human services network in San Francisco and affiliated counties.
- Ability to interpret, understand and implement federal regulations, rules, policies and procedures.
- Knowledge of prohibited discriminatory practices and grievance procedures.
- Commitment to cultural competency, inclusiveness and diversity.
- Excellent program management skills, administrative, organizational skills with attention to detail.
- Excellent oral and written communication skills.
- Ability to work independently and as a member of a team with minimal supervision.
- Ability to be a team player with a welcoming attitude.
Additional Information:
Reports to: Director of Workforce and Engagement Services
Job Type: Full-time
Work Schedule: Onsite
FLSA Status: Exempt
Salary Range: $90,000 - $105,000 Annually (DOE)
Benefits (subject to election and eligibility): Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match.
Applying Instruction:
Candidates should apply for the position at our career page “careers.felton.org” OR directly email resumes to “jobs@felton.org”.
IMP NOTE: Job responsibilities are subject to change according to program requirements.
Salary : $90,000 - $105,000