Director

Felner Corporation is a trusted leader in property management, dedicated to providing exceptional service to our communities and clients. Felner manages a mix of property types, the majority of which are HOAs. Additionally, we also manage commercial and retail sites. Given exponential growth over the last seven years, we are seeking an experienced and dynamic Director to oversee operations, support our team, and strengthen relationships with our properties under management. This individual will play a key leadership role in ensuring operational excellence and fostering future growth within the organization.

The Director/COO will oversee our Property Managers and Administrative staff, serve as a liaison between Felner Corporation and its properties, and ensure compliance with laws, policies, and procedures internally. The ideal candidate is a proven leader with strong managerial expertise, a deep understanding of property management, and exceptional problem-solving and diplomacy skills.

Compensation for this role is anticipated to range from $150,000 and up, commensurate with experience, and includes medical, dental, and vision coverage, along with paid time off (PTO).

$150,000

• Lead, mentor, and oversee Property Managers and Administrative staff.
• Act as a primary liaison with properties, ensuring smooth communication and strong relationships with Associations.
• Provide guidance and resolution when challenges arise between Property Managers and their clients’ properties.
• Ensure company-wide compliance with condominium laws, policies, and procedures.
• Oversee onboarding and training (we have a dedicated person for the actual training, but it requires oversight) of new employees; provide ongoing professional development for all staff.
• Conduct quarterly performance reviews and implement training programs to strengthen team capabilities.
• Collaborate with leadership to set and achieve operational goals.
• Support strategic initiatives to improve efficiency, service quality, and client satisfaction.
• Should there be an employee vacancy, provide temporary support to their clients until the role is filled.

• 10 years of progressive leadership experience within property management or related industries.
• Strong managerial and team leadership skills, with the ability to motivate and develop staff.
• knowledge of condominium operations, laws, and best practices.
• Proven ability to handle complex issues diplomatically and effectively.
• Strong communication, organizational, and decision-making skills.
• Experience with training, performance management, and employee development.

Our team is the heartbeat of everything we do. We invest in our employees, offering continuous training and professional development opportunities so they can grow with us. We foster a collaborative and supportive work culture where everyone’s voice is valued, and innovation is encouraged. Whether you’re starting your career or looking to take the next step, you’ll find a dynamic and fulfilling role with room to advance.