Concierge/Admin Assistant

Fellowship Meriwether is seeking an energetic Concierge/Admin Assistant. This is a part time position with current hours available. The Concierge/Admin Assistant exists to ensure an exceptional first impression and ongoing experience to callers, visitors and residents while complimenting efforts of the care staff and supporting FHB/TFF administrative functions.

Concierge functions for TFF/FM include but not limited to:

• Welcome, direct, and screen guests for administration staff and residents in a courteous and professional manner.
• Answer phone calls cheerfully and respectfully, directing them to the appropriate department, resident, or manager.
• Screen employee personal calls, allowing only necessary, urgent, emergency, or business-related calls to be forwarded.
• Screen calls from prospective residents and families, gather relevant information, and relay it to the appropriate parties.
• Receive, sort, and distribute incoming mail efficiently.
• Prepare, update, and maintain resident files in accordance with State HFR regulatory requirements.
• Organize, archive, and securely store discharged resident records following established guidelines.
• Monitor and maintain inventory of office supplies and office equipment, ensuring availability and proper functioning.
• Support administrator by preparing, organizing, and maintaining complete and accurate new-hire documentation.
• Ensure adequate stock of general forms for use across all departments.
• Prepare resident identification materials, including door tags, laundry tags, and dining room tags.
• Provide assistance to staff and guests, addressing requests within the scope of the position promptly, professionally, and efficiently.
• Demonstrate exemplary leadership and professionalism by serving as a positive role model for colleagues, consistently exhibiting superior performance, a strong work ethic, professional conduct, and high standards of personal integrity.
• Adhere to HIPAA regulations by maintaining strict confidentiality regarding residents and Fellowship operations. Ensure that sensitive or proprietary information is never disclosed or utilized in a manner that could adversely impact Fellowship, including via social media or other public forums.

Full detailed job description available prior to interview. Pay based on experience.

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Experience:

• Phone etiquette: 1 year (Preferred)
• Concierge Specialist: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Hospitality: 1 year (Preferred)

Work Location: In person

Salary : $14 - $16