What are the responsibilities and job description for the Client Relationship Specialist position at Feldstein Jewelers?
Are you someone who loves people, builds relationships naturally, and takes pride in creating unforgettable customer experiences?
Feldstein’s Jewelers is looking for a warm, service-oriented Sales Associate who loves helping customers, learning their stories, and guiding them toward pieces that truly matter.
This is not a high-pressure sales role — this is about connection, trust, and building a personal clientele inside a family-owned business that has been serving Wisconsin for 50 years.
We will show you exactly how to build your business within ours — the right way.
Your goal: create raving fans who return to you again and again.
⭐ What You’ll Do
- Welcome customers with genuine warmth and friendliness
- Learn their needs, style, and story — personalize everything
- Build long-term relationships with repeat customers
- Provide exceptional customer service before, during, and after the sale
- Assist with custom design consultations and guide clients through the process
- Maintain a clean, beautiful showroom environment
- Help customers with repairs, cleanings, pick-ups, and gifting needs
- Follow up with customers using our in-house systems (we teach you everything)
- Work proactively to create unforgettable experiences
⭐ What We’re Looking For
- A people-first mindset
- Strong communication skills
- Warm, friendly, approachable personality
- Someone who genuinely enjoys helping others
- Ability to learn quickly in a fast-paced environment
- Detail-oriented and dependable
- Experience in jewelry, luxury retail, sales, or hospitality preferred but not required
- Willingness to grow a personal client base with full training and support
⭐ Schedule
- Tuesday – Friday: 9:30 AM – 5:30 PM
- Saturday: 9:00 AM – 4:00 PM
- Closed Sundays & Mondays
- Note: We are open every day in December (exact holiday hours discussed during interview)
⭐ Why You’ll Love Working With Us
- Family-owned, positive, supportive environment
- You are treated with respect, trust, and appreciation
- We teach you how to build a lasting business inside ours
- No high-pressure sales — we focus on people, not quotas
- Growth opportunities for those who want a long-term jewelry career
- Employee discounts
- Being part of special life moments with our customers every day
⭐ Ready to Join Us?
If you love people, love serving, and want to build real relationships — we’d love to meet you.
Apply today and start a career where your personality and heart truly shine.
Job Type: Full-time
Pay: $40,000.00 - $200,000.00 per year
Benefits:
- On-the-job training
- Paid time off
Work Location: In person
Salary : $40,000 - $200,000