Sales Associate

Company Description Feldman Automotive is a growing portfolio of dealerships offering a wide range of new and preowned vehicles, including Chevrolet, Buick-GMC-Hummer, Hyundai, Kia, Genesis, Ford, and Chrysler-Dodge-Jeep-Ram brands. The group also operates RV centers in Cleveland and Columbus, as well as a 1-800-Preowned store, providing diverse options for customers across multiple locations. Feldman Automotive includes a high-profile partnership with Mark Wahlberg, adding strong brand recognition and visibility in the market. Team members join a dynamic, customer-focused organization with opportunities to build a long-term career in automotive sales and service.

Role Description The Sales Associate is a full-time, on-site role based in Clarkston, MI. This role is responsible for greeting customers, understanding their vehicle needs, and guiding them through the sales process from initial consultation to purchase. Daily tasks include presenting vehicle features and benefits, conducting test drives, preparing price quotes, and explaining financing and leasing options in coordination with the finance team. The Sales Associate maintains up-to-date product and inventory knowledge, follows up with leads and existing customers, and uses dealership systems to manage customer information and sales documentation. The role also involves collaborating with colleagues to ensure a positive showroom experience, meeting sales targets, and upholding Feldman Automotive’s standards for customer service and professionalism.

Qualifications

• Customer service and sales skills, including the ability to listen actively, build rapport, and support customers through decision-making.
• Communication and interpersonal skills, with strong verbal presentation abilities and clear, professional written communication.
• Basic digital and administrative skills, such as using CRM or dealership software, email, and standard office applications to manage leads and documentation.
• Negotiation and problem-solving skills, with the capacity to handle objections, find solutions, and close sales in a customer-centric manner.
• Organizational and time-management skills to balance showroom responsibilities, follow-ups, and paperwork efficiently.
• High level of integrity, reliability, and a commitment to providing respectful, inclusive service to all customers.
• Ability to work on-site in Clarkston, MI, including evenings and weekends as required by dealership hours.
• Previous experience in automotive sales or retail sales is beneficial but not required; a willingness to learn and participate in training is essential.
• Valid driver’s license with a satisfactory driving record.