What are the responsibilities and job description for the Sr. Supply Chain Business Analyst position at Feld Entertainment?
The Sr. Supply Chain Business Analyst will lead cross-functional delivery of supply chain systems initiatives while performing core business analyst duties. Orchestrate projects spanning NetSuite, Manhattan WMS, IBM i/iSeries, e-commerce, POS, and custom workflows. Own timelines, scope, budget, vendor coordination, and risk—while personally writing BRDs/user stories, defining workflows, ensuring data integrity, and driving UAT through go-live and stabilization.
Essential Job Functions
About Feld Entertainment
Feld Entertainment®, family owned and operated, is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include Ringling Bros. and Barnum & Bailey®, Monster Jam®, Disney On Ice, Monster Energy AMA Supercross, and the SuperMotocross World Championship. Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 80 countries and on six continents. Visit feldentertainment.com for more information.
International Touring Personnel
To the extent international touring personnel are visiting a jurisdiction that requires vaccination, proof of vaccination in accordance with the relevant international law should be submitted directly to either the Tour Manager or to Human Resources at least six weeks prior to the start of the tour. The Company will maintain all information regarding vaccination status as confidential in accordance with applicable laws. The Company cannot guarantee employment for any Associate who is unable to satisfy foreign entry requirements. Mitigation Guidelines for touring employees will remain in effect until further notice as do applicable venue, local, state and/or international requirements, rules, regulations and/or laws, if any.
Equal Opportunity Employer
Feld Entertainment is proud to be an Equal Opportunity Employer and a Drug Free Workplace. We are committed to providing an inclusive environment for our employees, customers, and partners worldwide. We celebrate diversity and encourage our profoundly talented workforce to express themselves proudly. Our successful business model requires different perspectives and voices so that we can create the incredible live shows we put on. Come join us and help us light up the world.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Essential Job Functions
- Project Management: Build detailed plans, manage critical path, dependencies, and resources across IT, Ops, Finance, and vendors
- Hybrid BA Ownership: Author BRDs/FRDs, process maps, data models, field mappings, and user stories with clear acceptance criteria
- Vendor Management: Direct iSeries/NetSuite/Manhattan and integration partners, run SOWs, deliverable acceptance, and performance reviews
- Governance & Risk: Run standups/steercos, maintain RAID logs, control change, escalate early, ensure audit-ready artifacts
- Data & Integration: Oversee data standards, migration, and cutover plans, ensure interface design (API/EDI/batch) meets SLA and integrity requirements
- UAT & Readiness: Own UAT strategy/execution, training plans, cutover checklists and hypercare, track and burn down defects
- Financials: Build and manage SOW, forecast run-rate, track vendor invoices against milestones/SOW
- Reporting & KPIs: Define operational dashboards (e.g., pick accuracy, cycle time, inventory accuracy, PO lifecycle), verify measurement post-launch
- Continuous Improvement: Establish post-go-live retros, convert learnings into standards, templates, and reusable playbooks
- 7–10 years in enterprise supply chain systems with 3 years leading multi-system projects
- Bachelor’s in IS, Supply Chain, Engineering, or related; PMP or Agile cert a plus
- Demonstrated delivery across at least two: NetSuite ERP, Manhattan Associates WMS, IBM i/iSeries (DB2), POS, e-commerce
- Proven business analyst craftsmanship (BRDs/FRDs, user stories, BPMN, data mapping) plus end-to-end PM delivery (scope/schedule/cost/quality)
- Experience managing vendors/SOWs and coordinating internal/external teams
- Tooling: Asana (or Jira/MS Project), risk logs, RAID, budget trackers, strong Excel/SQL literacy
- Strategic and tactical, able to zoom from portfolio to field-level mapping
- Executive-ready communicator able to convey clear status, risks, and trade-offs
- Decisive, outcomes-oriented, able to drive accountability with empathy
- Excellent negotiation skills with vendors and cross-functional partners
- Highly organized with the ability to build repeatable standards and templates
- Comfortable with legacy constraints and modern cloud services
- Snowflake/Domo/Power BI, EDI (850/855/856/810) in retail/entertainment/e-commerce environments preferred
About Feld Entertainment
Feld Entertainment®, family owned and operated, is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include Ringling Bros. and Barnum & Bailey®, Monster Jam®, Disney On Ice, Monster Energy AMA Supercross, and the SuperMotocross World Championship. Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 80 countries and on six continents. Visit feldentertainment.com for more information.
International Touring Personnel
To the extent international touring personnel are visiting a jurisdiction that requires vaccination, proof of vaccination in accordance with the relevant international law should be submitted directly to either the Tour Manager or to Human Resources at least six weeks prior to the start of the tour. The Company will maintain all information regarding vaccination status as confidential in accordance with applicable laws. The Company cannot guarantee employment for any Associate who is unable to satisfy foreign entry requirements. Mitigation Guidelines for touring employees will remain in effect until further notice as do applicable venue, local, state and/or international requirements, rules, regulations and/or laws, if any.
Equal Opportunity Employer
Feld Entertainment is proud to be an Equal Opportunity Employer and a Drug Free Workplace. We are committed to providing an inclusive environment for our employees, customers, and partners worldwide. We celebrate diversity and encourage our profoundly talented workforce to express themselves proudly. Our successful business model requires different perspectives and voices so that we can create the incredible live shows we put on. Come join us and help us light up the world.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.