What are the responsibilities and job description for the Spa Sales and Wellness Advisor position at Feens Wellness LLC DBA City Cave Flagler Village?
At City Cave Spa, our mission is simple: to give life back to humanity.
We're looking for outgoing, motivated Wellness Advisors who love connecting with people, creating memorable experiences, and helping others prioritize their wellbeing.
This is more than a traditional front desk position. It's a guest experience and sales-focused role where you'll introduce guests to Float Therapy, Infrared Sauna, and Massage, while confidently guiding them toward services, packages, and memberships that support their wellness goals.
We're looking for people who bring positive energy, take initiative, enjoy achieving goals, and are excited to develop their skills while contributing to the growth of our spa.
- Create a warm, welcoming, and memorable experience for every guest, from arrival to departure.
- Build genuine relationships by understanding guests' needs and recommending suitable wellness services.
- Educate guests on the benefits of Float Therapy, Infrared Sauna, and Massage.
- Confidently recommend and sell packages, memberships, and rebookings that encourage consistent wellness routines.
- Proactively connect with new, recent, and returning guests through follow-ups and outreach to encourage bookings and repeat visits.
- Work toward clear individual and team goals for sales, rebooking, and guest engagement.
- Manage front desk operations, including appointments, guest check-ins, phone calls, and smooth service coordination.
- Maintain a clean, polished, and guest-ready spa environment.
- Support spa promotions, community events, and guest review initiatives.
We're looking for someone who enjoys people, takes pride in delivering excellent service, and feels motivated by seeing their efforts make a difference.
You'll thrive in this role if you:
- Are naturally friendly, outgoing, and confident starting conversations with new people.
- Enjoy recommending products or services and feel motivated by achieving sales goals.
- Take initiative, stay productive, and look for opportunities to contribute without needing constant direction.
- Are eager to learn, receptive to coaching, and committed to developing your skills.
- Communicate clearly, build trust quickly, and create positive guest experiences.
- Are organized, dependable, detail-oriented, and comfortable managing multiple priorities.
- Have a genuine interest in wellness and helping others build healthier routines.
- Can work a mix of shifts, including evenings and weekends.
Previous experience: 1–2 years in sales, guest experience, hospitality, boutique fitness, retail, or a spa/wellness environment is preferred.
We value the right attitude, strong communication skills, and willingness to learn just as much as industry experience.
Compensation & Benefits - $18–$22 per hour base pay, depending on experience and qualifications.
- Commission on every package and membership sale.
- Additional performance bonuses tied to spa results.
- Paid Time Off (PTO) for eligible full-time team members.
- Complimentary and discounted Float Therapy, Infrared Sauna, and Massage.
- Ongoing coaching, training, and professional development.
- Opportunities to grow within a premium wellness brand.
- A supportive, team-focused environment that recognizes initiative and results.
As your knowledge and confidence grow, so does your opportunity to earn additional income through commissions and performance bonuses.
Schedule We're currently hiring for both full-time and part-time positions.
Our spa operates between 9:00 AM and 9:30 PM, depending on the day. Shifts include morning, midday, and evening coverage, with consistent weekly schedules once assigned.
Weekend availability is required.
Join Our Team If you're passionate about people, interested in wellness, and excited by a role where your energy, initiative, and results make a real impact, we'd love to hear from you.
Join City Cave Flagler Village and help us create meaningful wellness experiences while building your own skills and career.
Salary : $18 - $22