What are the responsibilities and job description for the Host at Mamani position at Feels Like Home?
Host – Mamani (1 Michelin Star)
Mamani, the newest restaurant from the Dallas-based hospitality group FLHO, features French cuisine with an Italian accent from Executive Chef Christophe De Lellis. The cooking is at once approachable, celebrates simplicity, clarity of flavor, and the excellence of the ingredients. The founders drew inspiration for the project from their French-born grandmother, whom they fondly call “Mamani.” Paris-born chef De Lellis brings inspiration from his food-loving grandparents as well; all four are Italian. Mamani is the flagship restaurant for the new Quad development in Uptown.
We are dedicated to offering opportunities to learn, grow, and develop as we build our team, which is focused on genuine hospitality, teamwork, and mutual support.
Key Responsibilities:
- Greet guests warmly and professionally upon arrival, maintaining a calm and elegant presence
- Manage reservations, waitlists, and seating flow with precision and attention to detail
- Escort guests to their tables while presenting the restaurant with knowledge and poise
- Communicate effectively with servers, sushi chefs, and management to coordinate service
- Provide accurate wait times and ensure guest comfort during busy periods
- Answer phone calls, manage bookings, and accommodate special requests when possible
- Maintain a clean, organized, and visually appealing host stand and entrance area
Qualifications:
- Previous host or customer service experience, preferably in fine dining or upscale environments
- Strong communication and interpersonal skills
- Professional appearance and demeanor
- Ability to multitask and stay composed under pressure
- Attention to detail and a commitment to exceptional guest service
- Availability to work evenings, weekends, and holidays
Preferred:
- Experience with reservation systems (e.g., OpenTable, Resy)
- Knowledge or appreciation of sushi and Japanese dining culture
What We Offer:
- Competitive pay
- Opportunities for growth within a high-end hospitality environment
- A collaborative, respectful team culture