What are the responsibilities and job description for the Project Coordinator (Shared Services) position at FedWriters, Inc.?
Overview
Join our team as a Project Coordinator and support NOAA's Office of Oceanic and Atmospheric Research (OAR) by leading the development of a standardized shared services model across multiple laboratories and programs. You will facilitate cross-laboratory working group meetings, document administrative workflows, develop Standard Operating Procedures (SOPs) for travel, onboarding/offboarding, budget, HR, and timekeeping processes, and translate those SOPs into technical requirements for an external programmer building a centralized workflow portal, ensuring consistent, compliant, and efficient administrative operations across all participating NOAA laboratories.
FWI is expanding rapidly and has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering excellent growth opportunities in a collaborative environment.
**Position is contingent upon contract award**
Work Schedule and Location:
Hybrid: This full-time hybrid position will work Monday through Friday, 8am to 5pm with onsite work as needed at HOAA Headquarters in Silver Spring, MD.
Responsibilities
- Facilitate and attend cross-laboratory working group meetings across all four CONUS time zones (Eastern, Central, Mountain, Pacific); document current-state administrative workflows.
- Produce comprehensive, standardized meeting minutes that capture decisions, action items, and owners.
- Synthesize collected process data into standardized SOPs; harmonize variations across labs into one compliant baseline and maintain a change log.
- Translate approved SOPs into discrete, testable workflow requirements traceable back to their source steps.
- Draft functional specifications — workflows, roles, data fields, business rules — to guide the external developer.
- Serve as the requirements liaison to the external programmer; run structured feedback loops between NOAA administrative officers and the developer to resolve discrepancies.
- Develop step-by-step end-user instructions and quick-reference materials for the new portal.
Qualifications
Required:
- Bachelor's degree (or equivalent experience).
- 5–7 years coordinating or managing day-to-day project activities, with proven results in the relevant functional area.
- Strong written and oral communication skills, with a portfolio of process or technical documentation (SOPs, requirements, minutes, user guides).
- Demonstrated experience facilitating multi-stakeholder meetings and driving them to documented decisions.
- Proficiency with workflow/collaboration tooling (e.g., Smartsheet or similar).
Desired:
- Experience authoring SOPs or process documentation in a federal environment.
- Experience translating business processes into functional/system requirements for a software build.
- Familiarity with NOAA, OAR, or federal shared-services / administrative operations.
- PMP or CAPM certification.
Why Join Our Team
At FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Long-term and Short-term Disability Insurance
- Life Insurance
- 401(k) Plan
- Holiday Pay
- Paid Time Off
FWI is an Equal Opportunity Employer, including disability/vets.
Pay Range
Negotiable