Sr. Systems Administrator

FedTec is seeking a Sr. Systems Administrator who would be responsible for deploying and supporting new technologies at HRT in support of the strategic initiatives following the established project plan .

Location: Hampton, VA 23661

Primary Duties And Responsibilities

• Field all calls for computer assistance from employees and provide timely resolution.
• Install, maintain, and upgrade hardware and software across computerized systems (workstations, servers, peripherals).
• Log and track all computer assistance requests in electronic tracking software/ticketing tools.
• Provide ad hoc end-user training to help staff effectively use computerized systems.
• Takes part in all phases of the infrastructure system lifecycle including requirements gathering,hardware design, software deployment and configuration, testing, commissioning, cutover, integration, documentation, and ongoing maintenance.
• Configures and deploys hardware including servers, storage, networking, end-point devices, etc. at all HRT sites as needed to support ongoing projects and initiatives.
• Deploys and configures operating systems, services, and applications on existing infrastructure in support of the agency’s line of business applications such as Intelligent Transportation Systems, Enterprise Resource Planning Systems, Revenue Systems, Business Intelligence & Database Systems, Safety and Security Systems.
• Builds out, tests, and commissions virtualization solutions utilizing VMware vCenter, Microsoft Hyper-V, or Microsoft Azure IaaS platforms.
• Deploys workloads into a virtualized environment through either new VM provisioning or by utilizing a P2V (physical to virtual) conversion approach.
• Develops and executes infrastructure Preventative Maintenance Plans.
• Implements software and firmware updates in accordance with the manufacturer guidelines for the entire datacenter stack, including hardware, storage, operating system, hypervisors, applications, and associated management tools.
• Establishes and maintains cyber security posture for entrusted systems through application of sound cyber security engineering principles such as implementation of access control, utilization of least privilege principles, central authentication mechanism deployment, as well as following vendor recommendations.
• Monitors internal system operations, troubleshoots and repairs system accordingly.
• Takes a leading role in the Incident Response activities including identification, stabilization, resolution, documentation, and closure as per established guidelines.
• Assures State of Good Repair compliance.
• Provides support for safety-sensitive Supervisory Control and Data Acquisition (SCADA) systems.
• Performs after-hours “on call” duties as per established policies and rotation schedule.
• Implements, tests, and provides ongoing support for the backup solutions using “backup to disk” and “backup to cloud” methodologies.
• Strives for automation and centralized management solutions deployment in all implementations; administers SCCM server.
• Configures endpoint antivirus protection, intrusion detection systems, host firewalls; integrates with security systems; establishes log collection.
• Develops and maintains System Design Documentation, Tailored Procedure Documents, and other supporting documentation.
• Provides support for the specialized Transit line-of-business software packages and systems.
• Performs advanced Office 365 administration tasks, including Exchange, OneDrive, Teams, etc.
• Monitors various system logs for problems or unusual behavior.
• Follows principles of Project Management, Change Management, and Configuration Management.
• Remains a cyber security practitioner at all times.
• Manages records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.
• Performs other duties as required by the Sr. Director of Technology Services.
• Manage records created and received in compliance with the Records Management Policies and Procedures.
• Perform all job duties and responsibilities in a safe manner, following safety policies and procedures.
• Perform other related duties as required by the Sr. Director of Technology Services.
  
  

Required Knowledge, Abilities and Skills essential to Job Functions:

• Over 10 years of infrastructure management and administration experience with progressively escalating responsibilities, with at least 5 years of infrastructure project implementation experience.
• Knowledge of networking protocols and technologies; knowledge of server hardware and troubleshooting skills; demonstrable experience with data storage systems management (SAN/NAS) and virtualization
• Experience in backup technologies; experience with application administration
• Experience establishing and supporting hybrid datacenter environments leveraging IaaS offerings (Microsoft Azure and Amazon EC2)
• Experience in managing SaaS environments (Office 365)
• Experience working in environments that utilized
• Change Management and other ITIL concepts is a plus.
• BS degree in Computer Science, Management Information Systems, Information Systems or a related field.
  
  

When You Join FedTec, You Are Joining a Family! We take pride in our work and the true and transparent relationships we build with our employees and partners. Just as you would do for your own family, we prioritize your safety, health, and happiness. That is why we've created the FedTec Total Well-Being program, offering benefits like:

• Health & Wellness: Medical, dental, and vision plans with valuable features like Telehealth virtual care and resources to support your physical and mental well-being.
• Time to Recharge: Generous paid time off to relax and rejuvenate.
• Financial Security: 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage.
• Life & Family Support: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services.
• Recognition & Growth: The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support your career growth.
• Fitness & Wellness: The FedTec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support.
  
  

Visit fedtec.com to learn more about who we are and where you can make an impact!

Commitment to Non-Discrimination

As an Equal Opportunity Employer, we consider all qualified applicants without regard to disability, protected veteran status, or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit, skills, and contributions.

If you feel that your qualifications, talents, and values align with our culture, we welcome you to apply by submitting your resume today!