Mobility Service Agent- Driver

Driver – Non-Emergency Medical Transportation (Veteran Services)

About Us

FedRide is dedicated to providing safe, reliable, and compassionate transportation services to the men and women who have served our country. Our mission is:

"Inspiring lives with every journey by employing dignity and care, FedRide is dedicated to providing exceptional medical transportation services to serve those who have served us."

We are currently seeking professional, dependable, and customer-focused Drivers to support our Veterans Affairs (VA) transportation contracts throughout Southern California.

Position Summary

Drivers are responsible for transporting Veterans to and from medical appointments while ensuring the highest level of safety, professionalism, and customer service. Drivers provide door-to-door assistance and work closely with dispatch to maintain on-time performance and exceptional patient care.

Essential Duties and Responsibilities

• Safely transport Veterans to and from medical facilities, homes, hospitals, and other approved destinations.
• Provide courteous and compassionate service to all passengers.
• Assist ambulatory and wheelchair-bound passengers with entering and exiting the vehicle.
• Properly secure wheelchairs and mobility devices using four-point securement systems.
• Maintain communication with dispatch throughout the shift.
• Perform daily vehicle inspections and report maintenance concerns immediately.
• Ensure compliance with all company policies, safety procedures, and VA requirements.
• Maintain accurate trip documentation and electronic records.
• Keep vehicles clean, stocked, and ready for service.
• Adhere to all state and federal traffic laws and defensive driving practices.

Minimum Qualifications

• Must be at least 25 years of age.
• Possess a valid California Driver's License.
• Minimum of three (3) years of driving experience.
• Clean driving record with no major violations.
• Ability to pass a Department of Justice criminal background investigation.
• Ability to pass a drug and alcohol screening.
• Ability to obtain and maintain CPR and First Aid certification.
• Ability to use tablets, smartphones, and GPS navigation systems.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Reliable attendance and punctuality are required.

Preferred Qualifications

• Previous experience in non-emergency medical transportation (NEMT).
• Experience working with Veterans, seniors, or individuals with disabilities.
• Knowledge of wheelchair securement procedures.
• CPR/First Aid certification (preferred but can be obtained after hire).

Physical Requirements

• Ability to lift, push, and pull up to 75 pounds.
• Ability to assist passengers with mobility devices.
• Ability to sit, stand, bend, and enter/exit vehicles throughout the workday.
• Ability to work in various weather conditions.

Schedule

• Full-Time and Part-Time positions available.
• Multiple shifts available.
• Weekend and holiday availability may be required.
• Overtime opportunities (when required)

Compensation and Benefits

• Paid training.
• Medical, dental, and vision benefits.
• 401(k) retirement plan.
• Paid sick leave.
• Paid holidays.
• Advancement opportunities.
• Supportive team environment.

Why Join FedRide?

At FedRide, you are more than just a driver—you are an essential part of ensuring our nation's Veterans receive the care they deserve. Every trip you complete directly impacts the lives of those who have served our country.

If you are dependable, compassionate, and committed to providing outstanding service, we invite you to apply and become part of our mission of Serving Those Who Served Us.

FedRide is an Equal Opportunity Employer and maintains a drug-free workplace.

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Retirement plan
• Vision insurance

Work Location: On the road

Salary : $18