What are the responsibilities and job description for the Learning & Development Advisor position at FedEx?
The Learning & Development Advisor supports the development of talent across the company. This individual has expertise in design, development, and delivery of learning content, courses, curriculums, and programs. This role will primarily focus on sales new hire and role-based development. Additional topic areas will include professional development of competencies, management development, and other strategic development areas.
The primary job roles include consulting on large scale development initiatives, curriculum and course design, development, course / meeting facilitation, program, and project leadership, and performance coaching.
Job Duties
Design, develop, and facilitate sales development and other strategic areas of import
- Use instructional design methodologies to assess, design, develop, and facilitate development courses and programs including but not limited to, identifying resources, communicating, and promoting programs, and documenting program progress.
- Conduct sales development, professional development, management development, and other strategic topic areas which may include design, development, and facilitating of courses and programs, assessing outcomes, and program management.
- Evaluate and improve the impact of development engagements to enhance solution delivery and results.
- Coach performance to improve in key skill areas.
- Lead internal and external resources to tailor development to meet the business’ needs including facilitating meetings, customizing content, managing vendors, working with team members across FedEx, and coordinating off-site development events.
- Coordinate scheduling courses by working with department leaders, business work groups and team members.
- Comply with all applicable laws / regulations, as well as company policies and procedures.
Lead and collaborate on talent development initiatives
Peer mentor with continuous improvement focus
Perform other duties as required
Education
Bachelor's degree in Business, HR, Sales, Behavioral Sciences, or similar required
Experience
5 years' experience as an instructional designer or corporate instructor including sales and professional development
Experience with Salesforce
Experience coaching performance improvement
The job position requires a continuous improvement and innovative mindset, collaboration, critical thinking, comfort with data, emotional intelligence, ability to navigate ambiguity and use a variety of development concepts, methods, and technologies to make development solutions appropriate for the audience.
Other skills :
Preferred Qualifications :
Pay Transparency :
Pay :
Additional Details :
Headquartered in Northeast Ohio, we are a multiple-time NorthCoast 99 award recipient, recognized as a top employer in Northeast Ohio! We offer attractive compensation, benefits, and team member development.
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EEO Statement : FedEx Custom Critical is an Equal Opportunity and Affirmative Action Employer of Females, Minorities, Veterans, and Disabled.
If you have a disability and / or you need assistance in order to apply for a position, please call (877) 314-5191.
