What are the responsibilities and job description for the Sr Cargo Claims Agent position at FedEx Freight?
Position Overview
Adjust claims in an equitable and legal manner; to provide technical direction and training to assistants, agents and associates.
Essential Functions
Qualifications
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at ADAAssistance@fedexfreight.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Adjust claims in an equitable and legal manner; to provide technical direction and training to assistants, agents and associates.
Essential Functions
- Adjust claims in an equitable and legal manner; to provide technical direction and training to assistants, agents and associates.
- Audit files.
- Support management.
- Will be assigned to the auto, cargo, or worker's compensation claims units.
- Comply with all applicable laws/regulations, as well as company policies/procedures
- Perform other duties as required
Qualifications
- High school diploma or GED.
- Five (5) years’ experience in related claims handling or three (3) years in a business environment.
- Customer service experience or one (1) years’ experience in related claims handling.
- Knowledge of contract, tort, damages, subrogation, contribution/indemnity and other applicable/related laws.
- Strong human relations skills.
- Strong oral and written communication skills.
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at ADAAssistance@fedexfreight.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.