What are the responsibilities and job description for the Location Manager in Training position at FEDERATED CO-OPS INC?
Federated Co-ops, Inc. has an opening for a Location Manager in Training! As a Location Manager in Training, you will work with several Location Managers to learn the essential duties and responsibilities needed to manage a successful retail location. You will travel between our various retail locations during the training process. This position will direct, delegate and coach employees, optimize store efficiencies and promote outstanding customer service and grow location profitability. This role will provide HANDS ON leadership and customer support.
Essential Duties and Responsibilities:
Customer Experience:
- Demonstrate, lead, and coach employees to ensure outstanding customer service.
- Address customer concerns and inquiries in a professional and timely manner.
- Ensure the store is clean, stocked and that employees are engaged to ensure a positive customer experience. Ensure exterior of the store and grounds (front, sides and back) are clean and maintained.
- Understand products and offerings and answer customer inquiries and respond/resolve complaints.
- Lift, carry and load feed/supplies into customer vehicles (up to 50 lbs.) multiple times per day.
Store Merchandising:
- Drive and collaborate all sales promotion activities and prepare, or direct workers preparing merchandise displays and advertising.
- Evaluate product demand and utilization to replace or replenish stock and optimize floor space.
- Understand, promote, and offer products/services from other divisions and locations when appropriate
- Ensure products are ordered and maintained including shelf stock, signs, tags, and promotional material.
- Manage receipt and check-in of merchandise and invoice processing.
Employee Management:
- Ensure optimal staffing levels. Identify, attract, and retain an outgoing, customer-focused team.
- Ensure employees are effectively trained and engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, or preparing daily record of transactions for Accountant. Coach or perform work of subordinates, as needed.
- Plan and prepare work schedules and assign / delegate employees to specific duties.
- Encourage feedback, keep staff engaged by developing and empowering them to grow and increase levels of productivity.
- Ensure security, sales, and record keeping procedures and practices.
Financial/Books:
- Provide oversight of profit and loss for the location ensuring growth and financial objectives are met.
- Ensure organizational financial objectives are understood and delivered by location employees.
- Ensure location inventories are maintained and reconciled with cash and sales receipts.
- Complete banking transitions, operating and transaction records are accurate and complete.
- Ability to travel to other Retail locations as needed (valid Driver’s License required)
- Previous retail management work experience – Country Store or Convenience Store preferred
- Experience with Microsoft (Word/Excel) and retail/order entry systems
- Ability to open/close, lock and secure store with support of location staff.
- Commit to extended work hours when necessary to reach goals
- Ability to work evening and weekend hours as needed
- Experience working closely with and motivating part time staff
- Able to lift/carry/load (up to 50 lbs.) multiple times per day to walk, sit, stand, crouch, reach and grasp for extended periods of time
- Ability to calculate figures/amounts, read, analyze business information, write reports & correspondence, and see (close/distance vision), speak/hear with customers and employees
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
The pay range for the Location Manager in Training is $18 - $25/hour. The actual pay offered will vary based on multiple factors which include, without limitation, experience, education, training, specialized skills and certifications.
Below is a summary of the benefits Federated Co-ops Inc. offers to employees and are subject to eligibility requirements for each benefit plan.
FT Benefits:
Federated Co-ops Inc. offers a competitive benefits package to those who qualify which includes medical insurance, HSA employer contribution, dental insurance, vision insurance, life insurance, matching 401(k), employee assistance program, disability insurance, employee discounts, referral program, clothing allowance/uniforms, paid holidays, floating holiday, PTO and direct deposit.
Salary : $18 - $25