FedNow Go-to-Market Product Specialist

Key Responsibilitiesmay include:

• Support thesuccessful launch of new featuresbyfacilitatingalignment across teamsand sharing information tofoster internal readiness.

• Develop compelling,clear,customer-centric messaging for new product features and launchesbycoordinatingand draftingstakeholder communications

• Manage the go-to-market feature portfolio to support on-time delivery by coordinatinglaunchplans andtrackingdeadlines.

• Represent the team in industry engagements, contributing to speeches, presentations, and panels that elevate the FedNow brand.

• Organize and lead webinars and training sessions, ensuring impactful delivery andcustomerfollow-up.

• Develop and update learning resources-guides, tutorials, FAQs, and web content-that empower customers and stakeholders andensureconsistency and clarity across all platforms.

• Research customer personas and competitive landscape to inform and refine messaging strategies.

• Identify, implementand scale operational process improvements within the business development team.

Qualifications

• Bachelor's degree and 3-5 years' experience in marketing, product support, business development, operations, or project coordination.

• Strongwritten and verbalcommunication skills, with a talent for translating complex concepts into accessible contentand communicating with a variety of stakeholders

• Strong organizationalskillsandattention to detail, withdemonstratedproject management skills,including theability to move projects forward independentlyand on time.

• Hands-onand execution oriented

• Comfortable navigating ambiguitywith a proactive approach to problem-solvingandawillingnessto figure things out

• Eagerness to contribute fresh ideas and drive meaningful outcomes as part of a dynamic team.

• Creative, strategic thinker,who thrives in collaborative environments

• Developingbusiness acumenwith stronginterpersonal skills

• Knowledge of the payment landscapea plus

LOCATION:

SALARY:

The Federal Reserve believes in salary transparency. The final salary and offer will be determined by the applicant's background, skills, internal equity, and alignment with market data. Whether you're developing into the job or are a more seasoned candidate, we aim to pay competitively. The salary range for this position is $118,100-$177,100. If you reside outside of the 1st District (Boston), you may be hired by your local Federal Reserve District and compensation will follow Hiring District's range and policy.

The Federal Reserve Bank of Boston is committed to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.

All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.

For this job, any offer of employment is contingent upon successfully passing a two-phase security screening. The first phase consists of the satisfactory completion of a physical examination (including a drug screening), reference checks, and a security investigation consisting of credit and criminal history checks.

The second phase, which might not be complete until after you begin working at the Reserve Bank, is an additional risk-based security screening determined by the risk rating of the position. Depending upon the sensitivity of the position, this phase may include, and is not limited to, work and residency eligibility verification, and personal interviews with the candidate, references, and prior employers.

All applicants must have resided in the United States for at least three (3) years.