What are the responsibilities and job description for the Director of Events & Support Services position at Federal Reserve Bank of Atlanta?
Company Federal Reserve Bank of Atlanta As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper. The Bank believes in flexibility to balance the demands of work and life while also recognizing the necessity of connecting and collaborating with our colleagues in person. Onsite work is an essential function of this position, and you are required to be onsite according to the schedule set by your management Director, Events & Support Services We are seeking a seasoned, strategic leader to oversee our Events and Support Services team. This Director-level role is responsible for leading a large, diverse team and delivering exceptional event experiences across our conference and meeting spaces. The ideal candidate brings deep expertise in event planning and execution—preferably within a conference center or large-scale venue environment—and a strong track record of developing high-performing teams. Key Responsibilities Lead end-to-end event operations, including planning, logistics, catering, and on-site execution for internal and external stakeholders. Oversee facilities support functions such as housekeeping, food services, and transportation to ensure seamless event delivery. Develop and mentor a large team, fostering a culture of service excellence, accountability, and continuous growth. Collaborate with senior leadership on strategic planning, budgeting, and capital improvement projects related to event and facility spaces. Ensure compliance with health, safety, and building regulations; manage vendor relationships and service contracts. Support business continuity planning and serve as a site leader during emergency situations. Qualifications 8 years of progressive leadership experience in events management, hospitality, or facilities operations, with at least 3 years in a senior or director-level role. Proven success managing large-scale event operations, preferably in a conference center, corporate campus, or hospitality environment. Demonstrated ability to lead, coach, and develop large, diverse teams, fostering a culture of service, accountability, and continuous improvement. Strong background in budget planning, capital project oversight, and vendor/contract management. Experience with facilities-related compliance (e.g., OSHA, health codes, building codes) and risk mitigation strategies. Skilled in cross-functional collaboration with senior leadership, IT, security, and external partners. Familiarity with business continuity planning and emergency response leadership. Excellent interpersonal, communication, and negotiation skills. Bachelor's degree required; advanced degree or certifications in hospitality, facilities management, or business administration preferred. Our total rewards program offers benefits that are the best fit for you at every stage of your career: Comprehensive healthcare options (Medical, Dental, and Vision) 401K match, and a fully funded pension plan Paid vacation and holidays, flexible work environment Generously subsidized public transportation Annual tuition reimbursement Professional development programs, training, and conferences And more… This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments). The Federal Reserve Bank of Atlanta is an equal opportunity employer. Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Facilities/Real Estate Family Group Work Shift First (United States of America) The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels. Privacy Notice OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government. OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward. Why Our People Choose Us: Our reputation precedes us There will always be room for personal growth Our people are first You’ll find the right balance Your responsibilities will be meaningful We hope that you will be our future colleague. Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels. Please check back later for more information on available job opportunities.