AZTEC MUNICIPAL SCHOOL DISTRICT

Job Description

Family Services Coordinator

Job Summary

The Family Services Assistant provides support to the Director of Federal Programs by helping identify families in need of services and providing information to families so that they are able to access available supports so that students can attend school consistently.

Reports To:  Associate Superintendent of Instruction and Federal Programs

Minimum Qualifications

1.  High School Diploma or Equivalent
2.  Demonstrated Organization Skills
3.  Demonstrated Communication Skills
4.  Demonstrated Public Relation Skills
5.  Demonstrated Computer Skills
6.  Minimum of three (3) Years of Related Experience
7.  Ability to Perform Essential Functions

Desired Qualifications

1. Knowledge of and experience coordinating with and providing information to families.
2. Knowledge of and experience with Microsoft (Outlook, Access, PowerPoint, Word, and Excel).
3. Better than average recommendations from previous employers and/or other professionals familiar with the applicant’s personal characteristics, academic achievement, and workplace performance.

Essential Duties and Responsibilities

• Conduct comprehensive interviews with families to identify needs and determine supports that are necessary to remove barriers to a child’s success.
• Work with staff across schools and the district to identify possible support for families, including medical, housing, and food.
• Connect families with individuals and programs within the district that will be able to provide necessary supports to families.
• Track and document family needs and follow-up that has been provided to support families.
• Complete all program-related documentation according to established timelines, procedures, and policies.
• Establish regular contact with families and local service providers.
• Safeguard and maintain individual records to keep family information complete, confidential, and in order.
• Monitor progress of interventions/supports that the district has provided to families.
• Work with families in an empathic, professional, and objective manner.
• Follows all Board of Education policies, administrative guidelines, and faculty handbook and bulletin information
• Assist with public relations activities to foster cooperation and support of programs and to maintain outside agency contacts.
• Participate in training opportunities to maintain individual and organizational competency in assigned areas of responsibility. This includes required policies and procedures, attending in-services, conferences, workshops, and required agency meetings as appropriate.
• Any and all other tasks as assigned by the Director of Federal Programs or his/her designee.
• Other duties as assigned.

Supervisory Responsibilities

This position supervises the following positions: None.

Confidentiality

Due to the sensitive nature of this position and access to personnel records, the highest degree of confidentiality is required. 

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above and below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to eligible individuals with disabilities to perform the essential functions.

Education and/or Experience

Please see Minimum and Desired Qualifications.

Communication and Language Skills 

• Ability to read, analyze and interpret technical procedures and governmental regulations. 
• Ability to assist with the preparation of reports and correspondence.
• Ability to effectively present information and respond to questions from staff, peers, and the community.

Mathematical Skills 

• Ability to work with basic mathematical concepts

Other Skills and Abilities 

• Ability to establish and maintain effective working relationships with staff, peers, and the community.
• Ability to communicate clearly and concisely. 
• Ability to use computers and other technology to accomplish job responsibilities. 
• Ability to perform tasks quickly and efficiently and follow verbal directions.
• Ability to work around congested areas. 
• Ability to work a flexible work schedule around job responsibilities.

Analytical and Reasoning Ability 

• Ability to define problems, collect data, establish facts and draw valid conclusions. 
• Ability to interpret a variety of technical instructions in written, verbal, or diagram form and deal with abstract variables.

Temperments 

• Ability to teach others, work with people, and influence people in their opinions, attitudes, and judgments. 
• Ability to perform a variety of duties. 
• Ability to work with people who express conflicting opinions. 
• Ability to solve problems, make sound judgments, and reach conclusions. 
• Ability to express personal feelings professionally and perform effectively under stress.

Physical Attributes

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, talk or hear, and use hands to finger, handle, type, or feel.  The employee may occasionally sit, climb or balance, stoop, kneel, crouch, or crawl, and reach with hands and arms.  Specific vision abilities required by this job include close vision and distance vision. 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. The employee must possess and maintain a current driver’s license and take a Defensive Driving course at District expense if you drive a district-owned vehicle.  The employee is frequently required to interact with the public and other staff.

Certificates, Licenses

Must possess or be eligible to obtain a valid New Mexico driver’s license.

Term of Employment

• Twelve-month employee.
• Hourly Via Timesheet
• Evaluation annually

Evaluation

Performance of duty will be evaluated at least annually in accordance with Aztec School Board Policy.

Physical Rating Level

This position will require the employee to function at a “Medium” physical capacity as defined by Worker’s Compensation Statutes.  “Medium” physical capacity indicates the ability to lift up to 50 pounds occasionally or up to 25 pounds frequently.

Physical Requirement Details

Definitions:     R = Rarely = 1% to 9% of an eight hour day

                        O = Occasionally = 10% to 33% of an eight hour day

                        F = Frequently = 34% to 66% of an eight hour day

                        C = Continuously = 67% to 100% of an eight hour day

            The above statements are intended to describe the general nature and level of work expected.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees in this job classification.