Identification Media Specialist

Summary This position is located within the Office of Security and Hazardous Materials Safety (ASH) organization, Office of Personnel Security (AXP), and may be assigned to a geographical location under the purview of the Program Office. The mission of ASH is to ensure aviation safety, support national security, and promote an efficient airspace system through the development and administration of policies and programs. Responsibilities This position supports ASH in accomplishing mission critical responsibilities and key agency goals and objectives through the performance of administrative, program support, and technical duties. The incumbent will apply experience and detailed knowledge of policies, processes, and procedures governing the issuance of identification media to plan and accomplish tasks. The incumbent is expected to demonstrate considerable independence in planning time, and coordinates only as needed with a manager or senior specialist to prioritize tasks and use assigned resources. Assists managers and other employees in day-to-day operations and may act as a lead for other support and technical staff to coordinate multiple assignments. Typical duties include, but are not limited to, the following : Provides technical leadership to Personal Identification Verification (PIV) card holders and various organizations with AIT (FICAM, Helpdesk, Cloud, Active Directory, etc.) in analyzing PIV cards to provide solutions in resolving information technology and physical security related issues with the usage of the PIV card. This involves implementing various technical analysis methodologies, proof of concept implementations, and advanced test methods. Assists applicants with the registration, enrollment and life-cycle processes for the PIV card. Provides hands-on training to new field Trusted Agents and provides hands-on refresher training to existing Trusted Agents. Provides PIV-related recurring presentations to senior management and union representatives on the process for obtaining and usage of the PIV card for both Physical and Logical Access. Assists facility managers on programming PIV Cards to be used with the agency's Physical Access Control System (PACS). This includes remotely connecting to a facility's access control system to analyze issues with PIV cards and updating the access control system to correct the issues determined during the analysis. Works in support of Personnel Security Specialists (PSS) and may be required to assist in some PSS duties. Provides support to Facility Security Specialists, FAA headquarters offices, and / or other remote facilities to implement IT-based identity and access procedures and processes as identified. Recommends changes to managers to improve efficiency in ID media operations. Demonstrates effective customer service skills to diffuse difficult situations and maintain a positive attitude when dealing with customers. Provides other administrative and technical support as directed by management. Work is reviewed sporadically to ensure timeliness and alignment with the requirements of projects and / or work activities. Performs other duties as assigned. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position, you must demonstrate in your application that you possess at least One Year (52 weeks) of specialized experience equivalent to next lower level (FV-F or FG / GS-5-9) in the normal line of progression for the occupation in the organization. Specialized experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to work of the position to be filled. Specialized Experience : Experience supporting and / or working with an identification media program. Qualification requirements must be met by the closing date of this vacancy announcement. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all external announcements. Therefore, as an applicant for this external announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, please include work history that describes how you meet the answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories : score order, category grouping, or priority grouping and referred to the selecting official for consideration. Education (OR) EDUCATION SUBSTITUION : Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related To qualify based on education, you must upload or fax a copy of your high school or college transcripts or certificates at time of application. If selected, official transcripts will be required prior to employment. NOTE : Equivalent combinations of education and experience are qualifying for all levels for which both education and experience are acceptable. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and / or alcohol testing. Applicant Cut-off : This vacancy announcement will close once 50 applicants have applied. Security Requirements : Non-Critical (2) : This position requires completion and favorable adjudication of an Access National Agency Check with Inquiry (ANACI) background investigation prior to appointment, unless a waiver is obtained. Subject to a 10-year period re-investigation. FAA's Core Compensation Plan : This position is covered by the FAA Core Compensation Plan. More information on this can be found here : Applicants that DO NOT submit supporting documentation will lose consideration due to an incomplete application. Supporting documentation received via email will not receive consideration and must be submitted on or before the closing date of this Vacancy Announcement. This is not a bargaining unit position. Links to Important Information : Locality Pay, COLA