Hotel Security Officer

50 rooms

Amenities: kitchenettes, pet friendly, free WiFi.

Located just minutes from the Port of New Orleans, our hotel is a top choice for cruise travelers looking to extend their stay in the Crescent City. With complimentary parking and close proximity to iconic local favorites — from beignets to Bourbon Street — we offer guests the perfect launchpad for adventure on land and sea. Join our team and help deliver unforgettable pre- and post-cruise experiences to travelers from around the world.

Job Title: Security Officer

Department: Security

Supervision Received: General Manager / Area Director of Security

Skills and Knowledge

• Strong observational and problem-solving skills.
• Ability to remain calm and make sound decisions in high-stress situations.
• Clear communication skills, both verbal and written.
• Basic understanding of security systems and emergency procedures.
• Ability to maintain confidentiality and handle sensitive information.
• Customer-service mindset with a professional, approachable demeanor.
• Ability to stand or walk for extended periods.

JOB DUTIES

• Patrol all areas of the hotel, including guest floors, public spaces, back-of-house areas, and parking lots.
• Monitor security systems, cameras, alarms, and access control points.
• Respond promptly to incidents, disturbances, or emergency situations and document all actions taken.
• Assist guests and employees with safety-related concerns or escorts upon request.
• Enforce hotel policies while maintaining professionalism and hospitality.
• Complete detailed incident and shift reports.
• Collaborate with local law enforcement, fire departments, and emergency responders when necessary.
• Conduct routine safety inspections (fire extinguishers, doors, lighting, etc.).
• Support loss prevention efforts and investigate theft or suspicious activity.
• Participate in safety drills and ongoing training sessions.
• Provide emergency first aid or CPR if certified and needed.