What are the responsibilities and job description for the Roofing and Home Field Inspector position at Feazel Roofing,LLC?
DRP Field Inspector – Shanco Roofing
W-2 Position | $70,000 - $80,000 Base Salary | $2,500 Quarterly Bonus | $500 Monthly Car Allowance | Full
Benefits
Shanco Roofing—recognized nationally for innovation, quality, and service excellence for more than 36
years—is expanding its Direct Repair Program (DRP) operations and hiring a DRP Field Inspector to
support our carrier partnerships and deliver best-in-class inspection accuracy, cycle time performance,
and customer experience.
This role is designed for a process-driven professional who thrives in a structured environment,
executes with precision, and understands the impact accuracy and consistency have within
carrier-aligned programs.
Role Overview
The DRP Field Inspector is responsible for conducting comprehensive property and roof inspections
under carrier guidelines, ensuring all documentation, timelines, and reporting meet the strict
performance benchmarks defined by Feazel and our DRP partners. This full-time W-2 position includes
competitive compensation, quarterly incentives tied to scorecard outcomes, and a monthly car
allowance.
Key Responsibilities
- Perform residential and light commercial roof inspections following Shanco’s Certified DRP Inspection
Standard.
- Assess exterior systems for functional or storm-related damage.
- Execute tarping and temporary mitigation when required.
- Capture detailed photos, measurements, and notes using Feazel’s digital workflow.
- Submit inspection results within carrier-required timelines (SLA compliance).
- Ensure accuracy of scope notes, material identification, and supporting documentation.
- Coordinate with DRP Program Managers, CAMs, and carrier adjusters.
- Provide clear communication to homeowners regarding next steps.
- Uphold safety protocols and represent Feazel with professionalism.
Quarterly KPI & Performance Expectations
Quarterly bonuses are tied directly to measurable DRP operational outcomes:
1. Inspection Timeliness (SLA Adherence)
Meeting or exceeding DRP turnaround times for scheduling, inspection, and file submission.
2. Inspection Accuracy
Correct material identification, damage documentation, and compliance with QC and carrier scorecard
accuracy metrics.
3. DRP Program Scorecard Performance
Alignment to KPIs defined by each carrier program, contributing to overall team grades.
4. Team Contribution
Participation in calibration, training, weekly field calls, and operating rhythm improvements.
Compensation & Benefits
- $70,000 - $80,000 annual base salary
- $2,500 quarterly bonus
- $500 monthly car allowance
- Medical, Dental, Vision (after 90 days)
- 401(k) with match (after 1 year)
- Paid Time Off paid training
- Tablet, safety gear, and all inspection tools provided
What You Bring
- Experience in roofing, inspections, mitigation, or insurance restoration.
- Strong attention to detail and ability to follow standardized processes.
- Ability to work independently and meet deadlines.
- Comfort working at heights.
- Salesforce experience preferred (not required).
- Valid driver’s license and clean record.
About Shanco
Since 1988, Shanco Roofing/ Feazel Roofing has built a national reputation for quality craftsmanship, operational
excellence, and customer-first service. With deep carrier relationships and a rapidly expanding DRP
network, we continue to lead the industry with innovation, technology, and a commitment to doing
what’s right—every time
Work Location: On the road
Salary : $70,000 - $80,000