What are the responsibilities and job description for the Residential Case Specialist - Bilingual position at Fearless! Hudson Valley, Inc.?
The Bilingual Residential Case Specialist is primarily responsible for providing empathic, nonjudgmental support and direct case management services to victims/survivors of intersecting forms of violence and abuse through the agency's Residential Program and 24-hour hotline. They will assist clients in creating individualized goals and action plans and facilitate appropriate linkages with community agencies and service providers and play a vital role in ensuring accessibility by offering dedicated support to Spanish-speaking individuals across multiple communication channels.
Who Should Apply
The Fearless! Bilingual Court Advocate is:
Focused on Continuous Learning & Professional Growth: Seeks out opportunities for training, skill development, and professional growth to enhance effectiveness and impact.
Prioritizes Collaboration & Relationship Building: Builds and maintains positive, productive relationships with colleagues, clients, and community partners to enhance service delivery.
Adaptable & Resilient: Demonstrates flexibility and problem-solving skills. Adjusts priorities as needed while maintaining focus on the organizations mission and client needs.
Culturally Competent & Inclusive: Engages respectfully with individuals from diverse backgrounds, seeking to understand and honor cultural differences. Applies culturally responsive practices to ensure equitable access to services.
Effective Communicator: Communicates clearly and empathetically with colleagues, clients, and community partners in both oral and written formats. Listens actively and responds appropriately to build trust and foster meaningful connections.
What You'll Bring Along
Must have a Bachelor's degree in human services or a related field or equivalent work experience in providing Direct Crisis Counseling and Advocacy Services.
Must be knowledgeable in Microsoft Office programs and have experience with client management software.
Experience creating presentations, facilitating programs, and providing training for large groups.
Valid Driver's License, Auto Insurance, and reliable transportation to travel between the agency's office sites and other locations throughout the service region.
Physical demands include but are not limited to long periods of sitting, standing, walking, driving, lifting up to 50 pounds, and navigating stairs.
Additional Must-have Requirements
Organizational & Time Management Skills:
Manages multiple priorities effectively, meeting deadlines while maintaining quality and attention to detail.
Demonstrates the ability to work efficiently in a crisis-oriented environment, balancing competing demands.
Mission-Driven & Advocacy-Oriented
Aligns work with the agencys mission and feminist philosophy of empowerment.
Client-Centered & Solution-Focused Approach
Prioritizes client needs, ensuring services are delivered with empathy, respect, and empowerment.
Identifies barriers to service and proactively works to develop solutions that support client success.
Professional Boundaries & Ethical Conduct
Models and upholds appropriate professional boundaries in all interactions with clients, colleagues, supervisors, and community partners.
Position Classification, Compensation, And Schedule
POSITION TITLE: Residential Case Specialist - Bilingual
REPORTS TO: Residential Services Program Manager
CLASSIFICATION: Full Time 40 Hours Flex, Non-Exempt
PAY RATE: $22.59 - $24.03 Per Hour
PRIMARY WORKSITE: Confidential, Orange County
TRAVEL REQUIREMENTS: You may be expected to travel, as needed, between the agency's office sites and other locations throughout the service region.
WORK HOURS/SCHEDULE: 40 hours - Flexibility is required, primarily Monday through Friday, during business hours, with evening availability, given the 24/7 staffing requirements. Staff are not permitted to leave until relieved by another staff member.
Who Should Apply
The Fearless! Bilingual Court Advocate is:
Focused on Continuous Learning & Professional Growth: Seeks out opportunities for training, skill development, and professional growth to enhance effectiveness and impact.
Prioritizes Collaboration & Relationship Building: Builds and maintains positive, productive relationships with colleagues, clients, and community partners to enhance service delivery.
Adaptable & Resilient: Demonstrates flexibility and problem-solving skills. Adjusts priorities as needed while maintaining focus on the organizations mission and client needs.
Culturally Competent & Inclusive: Engages respectfully with individuals from diverse backgrounds, seeking to understand and honor cultural differences. Applies culturally responsive practices to ensure equitable access to services.
Effective Communicator: Communicates clearly and empathetically with colleagues, clients, and community partners in both oral and written formats. Listens actively and responds appropriately to build trust and foster meaningful connections.
What You'll Bring Along
Must have a Bachelor's degree in human services or a related field or equivalent work experience in providing Direct Crisis Counseling and Advocacy Services.
Must be knowledgeable in Microsoft Office programs and have experience with client management software.
Experience creating presentations, facilitating programs, and providing training for large groups.
Valid Driver's License, Auto Insurance, and reliable transportation to travel between the agency's office sites and other locations throughout the service region.
Physical demands include but are not limited to long periods of sitting, standing, walking, driving, lifting up to 50 pounds, and navigating stairs.
Additional Must-have Requirements
Organizational & Time Management Skills:
Manages multiple priorities effectively, meeting deadlines while maintaining quality and attention to detail.
Demonstrates the ability to work efficiently in a crisis-oriented environment, balancing competing demands.
Mission-Driven & Advocacy-Oriented
Aligns work with the agencys mission and feminist philosophy of empowerment.
Client-Centered & Solution-Focused Approach
Prioritizes client needs, ensuring services are delivered with empathy, respect, and empowerment.
Identifies barriers to service and proactively works to develop solutions that support client success.
Professional Boundaries & Ethical Conduct
Models and upholds appropriate professional boundaries in all interactions with clients, colleagues, supervisors, and community partners.
Position Classification, Compensation, And Schedule
POSITION TITLE: Residential Case Specialist - Bilingual
REPORTS TO: Residential Services Program Manager
CLASSIFICATION: Full Time 40 Hours Flex, Non-Exempt
PAY RATE: $22.59 - $24.03 Per Hour
PRIMARY WORKSITE: Confidential, Orange County
TRAVEL REQUIREMENTS: You may be expected to travel, as needed, between the agency's office sites and other locations throughout the service region.
WORK HOURS/SCHEDULE: 40 hours - Flexibility is required, primarily Monday through Friday, during business hours, with evening availability, given the 24/7 staffing requirements. Staff are not permitted to leave until relieved by another staff member.
Salary : $23 - $24