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Director of Residential Services

Fearless! Hudson Valley, Inc.
Monticello, NY Full Time
POSTED ON 12/16/2025 CLOSED ON 1/14/2026

What are the responsibilities and job description for the Director of Residential Services position at Fearless! Hudson Valley, Inc.?

As the Director of Residential Shelter Services, you will lead the Residential Services program, fostering a supportive, collaborative environment for both survivors and staff. In this role, you will guide a team of dedicated advocates to provide trauma-informed care that ensures the safety, empowerment, and healing of survivors of domestic violence, sexual violence, and human trafficking. Overseeing daily shelter operations and client services, you will ensure personalized, mission-aligned support for every client. With responsibility for site safety, regulatory compliance, staff development, and program effectiveness, you will cultivate a respectful workplace culture that empowers both survivors and employees to thrive with dignity and resilience.

Who Should Apply

The Fearless! Director of Residential Services is:

Culturally Sensitive and Inclusive: Demonstrates a deep commitment to diversity, equity, and inclusivity, fostering a shelter environment where staff and each resident feels valued and understood, regardless of background or identity.

Resilient and Adaptable: Effectively manages complex and high-stress situations with composure and flexibility, adapting approaches as needed to support residents, staff, and program needs without compromising on care quality.

Trauma-Informed and Equity-Focused: Incorporates a strong understanding of trauma-informed care, placing survivor well-being and empowerment at the core of all practices and striving for equitable outcomes for all residents.

Leader in Empowerment and Training: Committed to developing and mentoring advocates, providing structured feedback, support, and guidance that nurtures a skilled, compassionate, and mission-aligned team.

Mission-Driven Culture Builder: Actively fosters a positive, professional environment grounded in the organizations values, where staff are motivated, empowered, and supported in their commitment to the agencys mission.

Collaborative and Community-Oriented: Works seamlessly with colleagues, clients, and community partners to ensure comprehensive, holistic support for residents, creating connections that amplify resources and foster community support.

Confident and Impact-Focused: Demonstrates the confidence and initiative to make immediate, positive contributions, continually seeking ways to add value to the shelters services, enhance partnerships, and uphold the organizations reputation as a leader in survivor advocacy.

What You'll Bring Along

Bachelors degree in Human Services, Psychology, Counseling, Public Administration, or a related field; a Masters degree is preferred.

Minimum of five years experience in a leadership role within a residential or human/social service setting, or demonstrated progressive leadership responsibilities.

Valid Driver's License, Auto Insurance, and reliable transportation to travel between the agency's office sites and other locations throughout the service region.

Physical demands include but are not limited to long periods of sitting, standing, walking, driving, lifting up to 50 pounds, and navigating stairs.

Position Classification, Compensation, And Schedule

POSITION TITLE: Director of Residential Services Program

REPORTS TO: Associate Director

CLASSIFICATION: Full-Time, Exempt

PAY TYPE: Salary, Annual $75,000 - $78,000

PRIMARY WORKSITE: Confidential, Orange County

TRAVEL REQUIREMENTS: Youll be expected to travel, as needed, between the agency's office sites and other locations throughout the service region.

WORK HOURS: Primarily Monday through Friday, flexible around evenings, weekends, and holidays required.

ON-CALL REQUIREMENTS: Must be available for rotating On-Call shift assignments.

Salary : $75,000 - $78,000

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