What are the responsibilities and job description for the Advocacy Support Aide position at Fearless! Hudson Valley, Inc.?
What You'll Bring Along
Associates degree in criminal justice, international relations, or a related field, or equivalent work experience in providing Direct Crisis Counseling and Advocacy Services.
Must be knowledgeable in Microsoft Office programs and have experience with client management software.
Valid Driver's License, Auto Insurance, and reliable transportation to travel between the agency's office sites and other locations throughout the service region.
Physical demands include but are not limited to long periods of sitting, standing, walking, driving, lifting up to 50 pounds, and navigating stairs.
REPORTS TO: Family Justice Center Program Manager
CLASSIFICATION: Full-Time, Non-exempt
PRIMARY WORKSITE: Newburgh, N.Y.
WORK HOURS: Typically, 40 hours per week, Monday through Friday, with flexibility around evenings, weekends, and holidays. Note, primarily business hours include evening shifts and require one holiday per year.
Key Responsibilities
Advocacy & Program Specific Responsibilities
Provide culturally-informed, trauma-responsive crisis intervention and nonjudgmental, supportive hotline counseling, assessments, shelter screenings, and intake interviews for hotline callers and walk-in clients at the Family Justice Center and other locations within the community.
Support reception tasks, including answering the door intercom, welcoming walk-ins, and clients upon arrival to the Family Justice Center, notifying appropriate staff members about their presence and needs, and ensuring safety, cleanliness, and order in the waiting area.
Provide support to clients in accessing services, including, but not limited to:
Transportation and accompaniment using the agency vehicle for advocacy-related needs;
Translation support;
Childcare while clients engage in services within the Family Justice Center;
Basic clerical support, including filing, data entry, and photocopying;
Grocery shopping, Food Bank ordering, and pantry organization.
Provide clients with information regarding the N.Y.S. Office of Victims Services (OVS), assist with filing applications for OVS compensation, and serve as a liaison between clients and OVS.
As appropriate, engage in ongoing learning and development by proactively participating in webinars, in-service, and external training.
Associates degree in criminal justice, international relations, or a related field, or equivalent work experience in providing Direct Crisis Counseling and Advocacy Services.
Must be knowledgeable in Microsoft Office programs and have experience with client management software.
Valid Driver's License, Auto Insurance, and reliable transportation to travel between the agency's office sites and other locations throughout the service region.
Physical demands include but are not limited to long periods of sitting, standing, walking, driving, lifting up to 50 pounds, and navigating stairs.
REPORTS TO: Family Justice Center Program Manager
CLASSIFICATION: Full-Time, Non-exempt
PRIMARY WORKSITE: Newburgh, N.Y.
WORK HOURS: Typically, 40 hours per week, Monday through Friday, with flexibility around evenings, weekends, and holidays. Note, primarily business hours include evening shifts and require one holiday per year.
Key Responsibilities
Advocacy & Program Specific Responsibilities
Provide culturally-informed, trauma-responsive crisis intervention and nonjudgmental, supportive hotline counseling, assessments, shelter screenings, and intake interviews for hotline callers and walk-in clients at the Family Justice Center and other locations within the community.
Support reception tasks, including answering the door intercom, welcoming walk-ins, and clients upon arrival to the Family Justice Center, notifying appropriate staff members about their presence and needs, and ensuring safety, cleanliness, and order in the waiting area.
Provide support to clients in accessing services, including, but not limited to:
Transportation and accompaniment using the agency vehicle for advocacy-related needs;
Translation support;
Childcare while clients engage in services within the Family Justice Center;
Basic clerical support, including filing, data entry, and photocopying;
Grocery shopping, Food Bank ordering, and pantry organization.
Provide clients with information regarding the N.Y.S. Office of Victims Services (OVS), assist with filing applications for OVS compensation, and serve as a liaison between clients and OVS.
As appropriate, engage in ongoing learning and development by proactively participating in webinars, in-service, and external training.