Showroom Maintenance & Warehouse Associate

Pay: $18 to $20 per hour

Factory Direct Enterprises LLC (FDE) proudly represents Ashley, the #1 selling furniture brand in the world and the leading retailer of furniture and bedding in the United States. We are committed to "Amazing" our Team Members by supporting their journey toward becoming their best selves through competitive pay, benefits, a strong culture, and growth opportunities. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.

Who We Are

• #1 Selling Furniture Brand in the World
• #1 Retailer of Furniture and Bedding in the United States
  
  

Position Overview

The Showroom Maintenance & Warehouse Associate (SMWA) assists in carrying out the maintenance, merchandising, and warehouse functions for multiple store locations while providing an amazing guest experience. This role plays a vital part in keeping our showrooms and warehouses clean, safe, organized, and visually appealing.

Essential Functions

• Maintain cleanliness of the interior and exterior showroom, warehouse areas, parking lot, restrooms, common areas, floors, windows, etc.
• Perform dusting, vacuuming, custodial work, and trash removal
• Receive and process products from trucks, handling all products with the utmost care
• Assemble furniture using work instructions and various tools, following quality and safety guidelines
• Inspect in-store furniture for damage and perform repairs/restoration as needed
• Ensure proper care in the use and maintenance of equipment and supplies, promoting workplace safety
• Maintain an organized and clean warehouse to optimize space utilization
• Perform facilities maintenance tasks, including minor plumbing repairs and carpentry updates
• Paint showroom walls for presentations, store upgrades, and upkeep
• Collaborate with the Visual Team to ensure the showroom meets visual merchandising standards
• Maintain showroom track lighting for optimal product presentation
• Participate in product placement, preparation for floor moves, and store sales events
• Create a positive, seamless guest pick-up experience by verifying order details and following SOPs
• Resolve guest concerns with collaborative and effective communication
• Support management in maximizing special events, such as VIP nights and Grand Openings
  
  

Schedule Expectations

• Full-time: 40 hours per week
• Overtime during peak periods as needed
• Schedule may change according to business needs
• Travel may be required to assist with regional stores and new store openings
  
  

Requirements

Education & Experience Preferred:

• High school diploma or GED
• Prior warehouse experience preferred
• Minimum 1 year of maintenance and warehouse experience in receiving and assembling furniture
  
  

Skills & Abilities

• Strong attention to detail, time management, and organizational skills
• Ability to read, understand, and follow instructions
• Ability to work independently and in a fast-paced team environment
• Ability to lift, lower, push, or pull furniture over 100 lbs
• Ability to stand for extended periods
• Neat, clean, and professional appearance
• High level of courtesy in serving guests
• Troubleshooting skills for resolving customer service issues