What are the responsibilities and job description for the Front Desk Office Assistant position at FDB (First Databank, Inc.)?
Job Description
In Some Jobs You Take Orders. In This One, You Write History.
Join the healthcare information technology team that’s turning drug and medical device data into knowledge used by thousands of hospitals; the majority of U.S. health plans, retail pharmacies, and pharmacy benefit managers; and millions of healthcare decision makers throughout the world. Partnering with our information system developer and healthcare institution customers, you’ll help evolve leading-edge thinking into reality and make a measurable difference in improving human health.
We’re looking for people who are: Intelligent. Productive. Committed. Willing and able to go above and beyond. Passionate about making a difference. Innovative. Energized. And want to play an essential role in a successful company’s continued growth.
Are you ready for this exciting challenge?
____________________________________________________________________________________________
FDB (First Databank, Inc.) is seeking a Front Desk Coordinator for our South San Francisco office to provide professional front desk coverage and support day-to-day office operations for employees, visitors, and executive leadership. This role helps advance FDB’s work in delivering trusted drug and medical information by ensuring an organized, efficient, and welcoming office environment. Our culture is collaborative and inclusive, and our values of integrity, respect, and accountability guide how we work together. This position is reported to the Office and Internal Events Manager.
Position will be based out of San Francisco, CA office.
Key Responsibilities
FDB is the leading provider of drug and medical device knowledge that helps healthcare professionals make precise decisions. With thousands of customers worldwide, FDB enables our information system developer partners to deliver valuable, useful, and differentiated solutions. We offer more than three decades of experience in transforming medical knowledge into actionable, targeted, and effective solutions that help improve patient safety, operational efficiency, and healthcare outcomes. For a complete look at our solutions and services, please visit www.fdbhealth.com or follow us on and LinkedIn .
We value Integrity, Respect, Responsibility, Teamwork, and Creativity. Our offices in South San Francisco and Indianapolis have been awarded with Top Workplaces honors by The Bay Area News Group and the Indy Star, since 2016 (the Top Workplaces honors are based solely on the results of an employee feedback survey by a leading research firm that specializes in organizational health and workplace improvement). FDB offers competitive salaries and extensive benefits – including medical, dental, vision, long term disability, life insurance, and matching 401k.
We are an Equal opportunity employer – vets/disabled. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
First Databank, Inc. (FDB) endeavors to make www.fdbhealth.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email accommodations@fdbhealth.com . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
For more information about our commitment to equal employment opportunity, please visit EEO is the Law , EEO is the Law Supplement , Pay Transparency , and FDB EEO/AA Statement .
In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in San Francisco, CA. The reasonable estimate, if hired in San Francisco, is $49,000 – $55,000. Please note this information is specific to those hired in location. If this role is open to candidates outside of location, the salary range would be aligned to that specific location. A final decision on the successful candidate’s starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education.
This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits. Learn more about our benefits here.
In Some Jobs You Take Orders. In This One, You Write History.
Join the healthcare information technology team that’s turning drug and medical device data into knowledge used by thousands of hospitals; the majority of U.S. health plans, retail pharmacies, and pharmacy benefit managers; and millions of healthcare decision makers throughout the world. Partnering with our information system developer and healthcare institution customers, you’ll help evolve leading-edge thinking into reality and make a measurable difference in improving human health.
We’re looking for people who are: Intelligent. Productive. Committed. Willing and able to go above and beyond. Passionate about making a difference. Innovative. Energized. And want to play an essential role in a successful company’s continued growth.
Are you ready for this exciting challenge?
____________________________________________________________________________________________
FDB (First Databank, Inc.) is seeking a Front Desk Coordinator for our South San Francisco office to provide professional front desk coverage and support day-to-day office operations for employees, visitors, and executive leadership. This role helps advance FDB’s work in delivering trusted drug and medical information by ensuring an organized, efficient, and welcoming office environment. Our culture is collaborative and inclusive, and our values of integrity, respect, and accountability guide how we work together. This position is reported to the Office and Internal Events Manager.
Position will be based out of San Francisco, CA office.
Key Responsibilities
- Serve as the first point of contact for visitors, calls, and deliveries.
- Maintain general office readiness, including shared spaces and supplies.
- Manage mail, packages, and basic shipping/receiving tasks.
- Provide administrative support to the Executive Leadership Team, including meeting and logistics support.
- Assist with virtual and hybrid meetings using video conferencing tools (e.g., Zoom, Microsoft Teams).
- Coordinate room scheduling, catering, and basic support for meetings and events.
- Assist other departments with clerical tasks, onboarding logistics, and related employee communications.
- Experience in a front desk, office coordination, or administrative role in a corporate environment.
- Strong customer service skills and clear, professional communication.
- Reliability, discretion, and professionalism when supporting executives and visitors.
- Solid organizational skills and ability to manage multiple priorities.
- Competent with Microsoft 365 (Outlook, Teams, Word, Excel, OneDrive) and video conferencing platforms, and comfortable learning new systems.
- Ability to be on-site daily and support in-office activities and events.
- Ability to perform light facilities tasks, including occasionally lifting or moving items up to 50 lbs.
FDB is the leading provider of drug and medical device knowledge that helps healthcare professionals make precise decisions. With thousands of customers worldwide, FDB enables our information system developer partners to deliver valuable, useful, and differentiated solutions. We offer more than three decades of experience in transforming medical knowledge into actionable, targeted, and effective solutions that help improve patient safety, operational efficiency, and healthcare outcomes. For a complete look at our solutions and services, please visit www.fdbhealth.com or follow us on and LinkedIn .
We value Integrity, Respect, Responsibility, Teamwork, and Creativity. Our offices in South San Francisco and Indianapolis have been awarded with Top Workplaces honors by The Bay Area News Group and the Indy Star, since 2016 (the Top Workplaces honors are based solely on the results of an employee feedback survey by a leading research firm that specializes in organizational health and workplace improvement). FDB offers competitive salaries and extensive benefits – including medical, dental, vision, long term disability, life insurance, and matching 401k.
We are an Equal opportunity employer – vets/disabled. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
First Databank, Inc. (FDB) endeavors to make www.fdbhealth.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email accommodations@fdbhealth.com . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
For more information about our commitment to equal employment opportunity, please visit EEO is the Law , EEO is the Law Supplement , Pay Transparency , and FDB EEO/AA Statement .
In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in San Francisco, CA. The reasonable estimate, if hired in San Francisco, is $49,000 – $55,000. Please note this information is specific to those hired in location. If this role is open to candidates outside of location, the salary range would be aligned to that specific location. A final decision on the successful candidate’s starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education.
This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits. Learn more about our benefits here.
Salary : $49,000 - $55,000