What are the responsibilities and job description for the Customer Service Representative (Green Cove Springs, FL) position at FCC ENVIRONMENTAL SERVICES FLORIDA LLC?
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Position Summary:
This role will ensure the efficient day-to-day operations of the office. This role will support the work of management and other staff.
Primary Duties and Responsibilities:
Answering all inbound calls in a courteous and professional manner
Use of computer word processing, spreadsheet, and database software systems to prepare reports, memos, and documents.
Act as a liaison for clients, while resolving problems that our customer accounts may face with accuracy and efficiency.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Follow communication procedures, guidelines, and policies.
Maintains proactive contact and provides support to ensure corporate and operational goals are met.
Special projects as assigned.
Required Experience:
1-3 years of experience in an office environment.
Experience in the waste industry is a plus.
Bi-lingual in Spanish a plus; read, write and converse.
Experience with Microsoft Suite is required.
Strong attention to detail
Prompt, professional, and dependable demeanor
Education:
High School Diploma
Post-secondary education in business, computers, or office management is an asset
Benefits
Competitive compensation packages
Benefits - medical, vision and dental
401K Matching
Paid Time Off
Exceptional culture for career building
FCC Environmental Services, LLC operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best waste management professionals in the industry and develop this talent in an inspiring work environment.
FCC Environmental Services, LLC is proud to be an equal opportunity work place employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.