Officer of Technology, Cybersecurity, and Process Enhancement

Classification: Exempt/Salary

Job Type: Full-Time

Location: Swansea, IL; 2610 N. Illinois St.

Reports To: Bank President

ABOUT US:

FCB Banks has been family owned and managed for more than three generations. Our original banks opened in New Baden and Albers in 1901 and customers quickly associated FCB with quality service, competitive rates, and personal customer care. These qualities became the pillars of our business when First Collinsville Bank opened in 1990 and we began expanding throughout the area. We streamlined and simplified banking operations and officially changed our name to FCB Banks in 2017. Today we have seventeen locations in sixteen wonderful towns serving customers in Illinois and Missouri. We pride ourselves on being locally owned and operated as well as a valued part of the community. Since 1901 our goal at FCB Banks has always been to provide exceptional service to our valued customers.

JOB SUMMARY:

The Officer of Technology, Cybersecurity, and Process Enhancement oversees the bank’s technology infrastructure, drives cybersecurity initiatives, and leads process enhancements across all departments. This leadership role requires strategic planning, policy development, and fostering innovation to support operational excellence and ensure the security and efficiency of banking systems. The Officer also acts as a liaison between departments and promotes continuous learning and improvement throughout the organization.

ESSENTIAL JOB DUTIES:

• Develop and execute the bank’s technology strategy in alignment with business objectives.
• Assist with overseeing the design, implementation, and management of the bank’s infrastructure, including networks, servers, data centers, and core banking systems.
• Lead cybersecurity initiatives to protect sensitive customer and bank data, maintaining strict adherence to confidentiality protocols.
• Ensure compliance with regulatory requirements related to banking and IT security standards.
• Assist in managing, mentoring, and developing IT and related technical staff.
• Collaborate with the Data Operations Department to ensure efficient daily technology operations, including transaction processing, system monitoring, and disaster recovery.
• Act as the primary liaison between the IT and Data Operations Department to facilitate communication, troubleshoot issues, and implement integrated solutions.
• Drive process improvement across departments using technology and operational best practices.
• Gain a comprehensive understanding of banking operations and support cross-training initiatives to enhance organizational knowledge.
• Develop, review, and update policies and procedures related to technology, cybersecurity, and banking operations to ensure compliance and best practices.
• Provide training on technological tools and systems to improve operational efficiency.
• Evaluate, recommend, and implement new banking technologies, including digital banking, mobile solutions, blockchain, and AI.
• Assist in managing the IT budget, vendor relationships, and procurement processes.
• Ensure high system availability, business continuity, and disaster recovery planning for all critical banking systems.
• Stay informed of industry trends, emerging technologies, and best practices.
• Maintain strict confidentiality of all sensitive data in compliance with legal and regulatory standards.
  

SKILLS REQUIRED:

• Ability to act as a liaison between technical teams and operational departments.
• Willingness and ability to learn all areas of banking operations and facilitate cross-training initiatives.
• Strategic thinking, problem-solving, and excellent communication skills.
• Strong commitment to confidentiality and integrity in handling sensitive information.
• Innovation-driven mindset and customer-centric approach to technology and processes.
• Strong analytical and decision-making skills.
• Ability to navigate complex regulatory environments.

QUALIFICATIONS:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field, OR equivalent IT experience in lieu of formal education.
• Extensive experience (typically 10 years) in banking or financial services IT.
• Proven leadership managing large-scale infrastructure, cybersecurity initiatives, and operational teams.
• Deep knowledge of banking applications, core systems, and compliance standards.
• Expertise in cybersecurity, risk management, and process improvement methodologies.
• Relevant certifications (CISSP, CISA, PMP, or equivalent) preferred.

WORKING CONDITIONS:

• Primarily office-based at bank facilities.
• Regular visits to data centers, vendor sites, or other bank locations.
• Potential on-call responsibilities outside of normal hours for system issues or cybersecurity incidents.
• Local travel for meetings, training, or industry events.
• High-pressure situations may occur during outages or security breaches, requiring professionalism, quick decision-making, and confidentiality.

BENEFITS:

• $80,000 - $120,000 annually, with eligibility for performance-based bonuses.
• Health, Dental, and Vision Insurance.
• Group Life Insurance (1x annual salary, fully paid by the bank).
• Long-Term Disability insurance (25% paid by the bank).
• Voluntary Life and Accidental Death and Dismemberment Insurance.
• Flexible Spending Account (FSA) and Dependent Care FSA.
• Employee Assistance Program, Travel Assistance, and Life Services Tool Kit.
• Paid Vacation, Personal, and Sick leave.
• Partially-paid Parental Leave.
• 401(k) with company match.

DISCLAIMER:

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities.

FCB Banks retains the right to change or assign other duties to this position.

Equal access to programs, services and employment opportunities is available to all persons without regard to age, ancestry, citizenship, status, color, physical or mental disability, genetic information, marital status, military status, national origin, race, religion, sex (including pregnancy), sexual orientation, or any other basis protected by federal, state, and/or local law.

In accordance with the Americans with Disabilities Act and/or applicable state and local laws, applicants requiring reasonable accommodations for the application and/or interview process should notify the FCB Human Resources Department. Examples of reasonable accommodations include making a change to the application process; providing written materials in an alternate format such as braille, large print, or audio recording; using a sign language interpreter; using specialized equipment; or modifying testing conditions.

Applicants have rights under Federal Employment Laws

Equal Employment Opportunity Poster https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Equal Employment Opportunity Supplement https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Family and Medical Leave Act (FMLA) https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf

Employee Polygraph Protection Act https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf