What are the responsibilities and job description for the Ticket Sales Account Executive position at FC Naples?
FC Naples
Ticket Sales Account Executive
COMPANY INFORMATION:
FC Naples competes in USL League One, part of the United Soccer League, the largest professional men’s soccer organization in the United States. As an expansion club launched in 2025, FC Naples is wrapping up its inaugural season and quickly becoming one of Southwest Florida’s most exciting entertainment experiences while achieving one of the most successful inaugural seasons in league history.
The club plays its home matches at Paradise Coast Sports Complex, one of the nation’s premier soccer and multi-use sports venues. FC Naples is committed to building a vibrant community presence and delivering an exceptional fan experience both on and off the field.
The club plays its home matches at Paradise Coast Sports Complex, one of the nation’s premier soccer and multi-use sports venues. FC Naples is committed to building a vibrant community presence and delivering an exceptional fan experience both on and off the field.
POSITION SUMMARY
FC Naples Account Executives are responsible for driving ticket revenue and achieving sales goals through new Season Memberships, Group Sales, and other ticketing programs. This role requires a motivated, relationship-driven professional with a passion for sales, sports, and community engagement.
Account Executives report to the Director of Ticket Sales & Service and play a key role in growing the club’s fan base and revenue during its foundational years.
FC Naples Account Executives are responsible for driving ticket revenue and achieving sales goals through new Season Memberships, Group Sales, and other ticketing programs. This role requires a motivated, relationship-driven professional with a passion for sales, sports, and community engagement.
Account Executives report to the Director of Ticket Sales & Service and play a key role in growing the club’s fan base and revenue during its foundational years.
- The candidate will be responsible for offering a full menu of seating opportunities for all ticket packages, including Season Memberships, partial seasons and group tickets
- Coordinate and execute sales calls on all potential customers through provided leads, prospecting, cold calling, and referrals
- Effectively use our CRM to maintain accurate records of all client and prospect interactions.
- Effectively use the ticketing platform to describe and select available season member and group seat locations
- Participate and contribute in weekly sales meetings and training sessions.
- Establish relationships with their book of business to enhance customer service and retention
- Assist with any administrative ticket functions.
- Assist with any special projects or duties as assigned by the Director of Ticket Sales and/or the Ticket Operations Manager
- Setting and conducting in-stadium and out-of-the-office appointments
- Must be willing to work non-traditional hours, weekends, events, and game days
- The candidate will be accountable for certain levels of activity (calls made/appointments set) and goals
- The employer reserves the right to assign the employee additional tasks and responsibilities as needed
QUALIFICATIONS
- Bachelor’s degree required (advanced degree preferred).
- 1–2 years of sales experience; experience in professional or collegiate sports ticket sales strongly preferred.
- Proven success in achieving or exceeding sales targets.
- Exceptional verbal and written communication skills.
- Strong organizational and time-management abilities.
- Proficiency in Microsoft Office Suite; experience with CRM systems and ticketing platforms preferred.
- Positive attitude, professionalism, and the ability to thrive in a fast-paced, team-oriented environment.
- Willingness to work non-traditional hours, including evenings, weekends, and holidays as needed.
- A passion for soccer and a desire to help build the foundation of a growing professional club.
WHAT WE OFFER
- Competitive base salary plus uncapped commission.
- Opportunity for career growth within a fast-rising professional soccer organization.
- Dynamic and energetic work environment built on teamwork, creativity, and community impact.
FC Naples is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.