What are the responsibilities and job description for the 2026 Season | Event Staff | Fan Shop Retail Associate position at FC Dallas?
Fan Shop Retail Associate
Job Summary
As an FC Dallas Retail Sales Associate, you will be responsible for providing first rate shopping experience at all locations throughout Toyota Stadium. This is a part time/as-needed position, scheduling needs will be based around events held at the stadium, complex and facility. You will enjoy a flexible schedule, a wide variety of events and a great work environment!
Responsibilities
- Greet guests as they enter Toyota Stadium.
- Ensure that each customer receives outstanding service.
- Provide a friendly, clean, and well- maintained shopping environment
- Assist customers in all aspects of the retail purchasing process: from product selection to checkout.
- Maintain solid product knowledge and an awareness of all promotions and advertisements.
- Perform cashier functions by utilizing the retail Point-of-Sale workstations.
- Set-up operation and close-out at all retail locations in Toyota Stadium.
- Receive and tag merchandise shipments as they arrive.
- Communicate customer requests to management.
- Participate in seasonal inventory counts.
- Any other tasks as assigned from time to time by any manager or supervisor.
Requirements
- Must be at least 17 years of age upon hire date.
- Must be eligible to work in the United States.
- Must have a source of reliable transportation to and from events.
- Exceptional customer-service skills. We are looking for friendly, enthusiastic people who can work well in a fast-paced environment while creating a welcoming environment for our guests.
- Weekend availability. Most events will be on weekends or evenings. You can choose which events to work, but we do expect staff to work the majority of events throughout the year.
- The ability to stand for a few hours at a time, and mobility is needed to walk around the stadium.
Preferred Qualifications
- Experience working in retail.
- Proficiency in an additional language.
- Be able to lift up to 25lbs.
FC Dallas is an equal opportunity employer and, therefore, pledges to provide equal opportunities without regard to race, color, ancestry, religion, sexual orientation, gender identity or expression, age, national origin, disability, marital status, pregnancy, veteran status, or any other protected class. This pledge applies to all employees and applicants for employment in connection with the material terms and conditions of employment, including without limitation: recruitment, hiring, promotions, transfers, demotions, treatment during employment, benefits, compensation, leave of absence, training, or terminations. Supervisors who control these actions are responsible for fair and equal application to all employees. It is FC Dalla's intention to comply with all federal and state equal opportunity laws and executive orders forbidding any type of discrimination against employees or applicants.
FC Dallas is committed to maintaining an atmosphere where all employees can perform their duties free from harassment and intimidation based on race, color, ancestry, religion, sexual orientation, gender identity or expression, age, national origin, disability, marital status, pregnancy, veteran status, or any other protected class. Employees are encouraged to accept their share of responsibility for successfully carrying out this pledge.