What are the responsibilities and job description for the Delivery Coordinator position at FB TRUCKING & MOVING LLC?
Job Overview
We are seeking a dynamic and highly organized Delivery Coordinator to join our team and drive our logistics and delivery operations forward. In this role, you will be the vital link between our clients, delivery teams, and suppliers, ensuring seamless coordination of deliveries from start to finish. Your energetic approach and exceptional communication skills will help optimize delivery schedules, manage customer expectations, and uphold our commitment to outstanding service. This position offers an exciting opportunity for a motivated individual to contribute to a fast-paced environment where efficiency and customer satisfaction are paramount.
Duties
- Coordinate daily delivery schedules, ensuring timely pickups and drop-offs across multiple locations
- Communicate proactively with drivers, clients, and vendors to confirm delivery details and resolve scheduling conflicts
- Utilize CRM (Customer Relationship Management) software to track deliveries, update statuses, and maintain accurate records
- Manage inventory levels related to delivery supplies and ensure proper documentation of all shipments
- Support outbound sales efforts by upselling additional services or products during delivery interactions
- Maintain high standards of phone etiquette and professional communication with all stakeholders
- Organize routes efficiently using organizational skills to maximize productivity and reduce delays
Qualifications
- Proven experience in logistics coordination, delivery management, or related roles with a focus on B2B (business-to-business) sales or retail sales environments
- Strong negotiation skills to handle scheduling conflicts or service adjustments effectively
- Multilingual abilities are highly desirable to communicate with diverse clients and teams
- Excellent organizational skills with the ability to manage multiple deliveries simultaneously
- Familiarity with CRM software, inventory management systems, and retail math principles
- Demonstrated experience in customer service, public speaking, or sales support roles
- Knowledge of automobile sales, dealership operations, or inventory control is a plus
- Outstanding communication skills coupled with phone etiquette expertise for outbound calls and client interactions
Join us as a Delivery Coordinator if you’re passionate about streamlining operations, delivering exceptional service, and thriving in a vibrant team environment. Your proactive attitude will help us elevate our delivery processes while building lasting relationships with clients and partners alike!
Pay: $19.92 - $26.01 per hour
Benefits:
- 401(k)
- Paid time off
Work Location: In person
Salary : $20 - $26