Teller

Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative (CSR) to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your primary responsibility will be to assist customers with inquiries, resolve issues, and ensure a positive experience. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle various customer service tasks efficiently.

Duties

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Conduct outbound calling to follow up on customer concerns or feedback.
• Provide assistance with cash handling and processing transactions accurately.
• Maintain accurate records of customer interactions and transactions in our computerized system.
• Utilize phone etiquette to ensure clear and effective communication with customers.
• Collaborate with team members to enhance client services and improve overall customer satisfaction.
• Assist in sales efforts by identifying opportunities for upselling or cross-selling products/services.

Experience

• Previous experience in a customer service role is preferred but not required.
• Strong verbal communication skills with an emphasis on phone etiquette.
• Ability to handle cash transactions accurately and responsibly.
• Experience in sales or client services is a plus.
• Proficiency in using computers and various software applications related to customer service operations.

Join us in delivering outstanding service while growing your career in a supportive environment!

Job Type: Full-time

Base Pay: $10.00 - $12.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $10 - $12