Part Time - Customer Service Representative

Location: Fayetteville, GA

Schedule: Part-Time | Flexible Hours

Company: John Davis Heating & Air

John Davis Heating & Air is a growing residential HVAC company focused on delivering reliable service and an excellent customer experience. We’re looking for a part-time Customer Service Representative to help manage inbound and outbound calls and schedule customer appointments.

Responsibilities

• Answer inbound customer calls in a professional and friendly manner
• Make outbound calls to schedule service appointments and follow up with customers
• Book, confirm, and reschedule HVAC service appointments
• Collect basic customer information and service details accurately
• Communicate clearly with our service team to ensure smooth scheduling
• Maintain a positive, helpful attitude with every customer interaction
  
  

Qualifications

• Strong phone presence and communication skills
• Organized and detail-oriented
• Comfortable speaking with customers and handling light objections
• Reliable, punctual, and professional
• Previous customer service or call-center experience preferred (HVAC experience a plus, but not required)
  
  

What We Offer

• Flexible part-time schedule
• Competitive hourly pay
• Opportunity to grow with a local, family-owned company
• Training provided on our systems and processes
  
  

How To Apply

Please send a brief introduction and your resume to johndavishvac@yahoo.com or call 770-460-9232.