What are the responsibilities and job description for the Golf Cart Attendant/ Starter position at Fawn Lake Country Club?
Base Hourly Rate Gratuity
Duties and Responsibilities
- Responsible for efficient and friendly customer service to provide welcomes as golfers approach the bag drop & cart staging area or within the golf shop areas.
- Responsible for assisting golfers by loading bags, cleaning clubs and preparing golfers for play, ensuring all their needs are met and questions answered. Assist by giving suggestions on proper golf course etiquette.
- Responsible for cleaning and maintaining the storage areas and golf cart fleet at all times.
- Responsible for assigning golf carts to players so the golf carts can be tracked and verify they are checked in.
- Responsible for assisting golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
- Responsible for maintaining storage areas and cart barn clean and in order with clubs, equipment, etc. and in proper areas. Report any damage to clubs or equipment immediately to the golf shop attendant.
- Responsible for maintaining the practice areas so they are set up and continually supplied (ie range balls, etc.) and in order for daily usage.
- Maintain area outside pro shop so that it is uncongested, neat and debris free.
- Responsible for assisting and coordinating services with other golf operations staff such as range attendants, cart attendants, marshals/starters, etc. as necessary to ensure seamless and efficient services take place.
- Responsible for seeing that daily assignments are completed in their respective areas, to meet club standards (i.e. orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
- Assist fellow employees, members and guests to ensure delivery of service without being directed. Be aware of team members and participate as a member of the team.
- Notify supervisor of member/guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.
- Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed
- Requirements and Qualifications
- High School diploma or equivalent preferred
- Flexible Schedule
- Strong communication and customer service skills
- Ability to work in a fast-paced environment
- Must be able to stand and walk for several hours at a time and lift up to 30 pounds
- Reliable transportation
Job Type: Part-time
Pay: From $12.77 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Night shift
Work Location: In person
Salary : $13