What are the responsibilities and job description for the Commercial Sales Specialist position at Fawley Overhead Door Inc.?
Company Description Fawley Overhead Door Inc. is a 5-star leader in garage door sales, installation, and repair services for the greater Kalamazoo, MI area. The company has built a strong local reputation for quality workmanship, reliable products, and responsive service. Fawley Overhead Door Inc. serves both residential and commercial customers with tailored overhead door solutions. Team members work in a hands-on, service-oriented environment with opportunities to learn technical and sales skills. Applicants can expect a stable, customer-focused workplace that values professionalism and integrity.
Role Description The Commercial Sales Specialist is a full-time, on-site role based in Portage, MI. This position is responsible for generating and managing commercial sales opportunities, from initial contact through closing, for overhead doors and related products. Daily responsibilities include identifying and qualifying new business prospects, conducting on-site visits, preparing estimates and proposals, and delivering professional sales presentations to decision-makers. The role involves maintaining strong customer relationships, responding to inquiries, and coordinating with installation and service teams to ensure accurate project specifications and timely completion. The Commercial Sales Specialist will also update sales records, track pipeline activity, and collaborate with management to meet or exceed sales targets while representing the company’s brand and service standards.
Qualifications
Role Description The Commercial Sales Specialist is a full-time, on-site role based in Portage, MI. This position is responsible for generating and managing commercial sales opportunities, from initial contact through closing, for overhead doors and related products. Daily responsibilities include identifying and qualifying new business prospects, conducting on-site visits, preparing estimates and proposals, and delivering professional sales presentations to decision-makers. The role involves maintaining strong customer relationships, responding to inquiries, and coordinating with installation and service teams to ensure accurate project specifications and timely completion. The Commercial Sales Specialist will also update sales records, track pipeline activity, and collaborate with management to meet or exceed sales targets while representing the company’s brand and service standards.
Qualifications
- Demonstrated ability in Sales and New Business Development, including prospecting, qualifying leads, and closing commercial opportunities.
- Proficiency in Sales Presentations, with the ability to clearly explain products, solutions, and pricing to business customers.
- Strong Customer Service skills, with a focus on responsiveness, follow-through, and building long-term client relationships.
- Excellent Communication skills, both verbal and written, for interacting with customers, contractors, and internal teams.
- Prior experience in commercial or construction-related sales is preferred; familiarity with overhead doors or building products is a plus.
- Comfort reading basic plans/specifications and performing site visits to gather technical details for quotes.
- Self-motivated, organized, and able to manage multiple opportunities and deadlines with minimal supervision.
- Proficiency with basic computer tools (e.g., email, CRM or spreadsheets) for tracking leads, quotes, and customer information.
- Valid driver’s license and ability to travel locally to customer sites and job locations as needed.
- High school diploma or equivalent required; additional education or sales training is beneficial.