Employee Experience Manager

Full-time Employee Experience Manager wanted at Favorite Day Maid in Eagle, Idaho!

We're looking for a highly strategic problem solver who can keep our day-to-day operations running smoothly, customer satisfaction high, and team members working together to make great things happen.

Why You'll Love This Administrative Role:

• Competitive salary of $42,000 – $48,000/year
• PTO
• Growth opportunities
• Uniforms
• PT and massage paid for
• Personal development
• Company parties

Would you like to become an integral part of a local business's continued success and client satisfaction? Apply today!

YOUR DAY-TO-DAY AS OUR EMPLOYEE EXPERIENCE MANAGER:

• Working in our office Monday through Friday, typically for 30 - 40 hours per week
• Scheduling new clients, creating strategic service routes, and adjusting employee schedules to meet operational needs
• Following up with new cleaning clients to measure satisfaction with our services
• Providing employees with team updates, reminders, and regular check-ins
• Completing accurate data entry and maintaining administrative records
• Hiring and onboarding new employees
• Preparing and submitting timely payroll
• Tracking staffing levels, hiring metrics, and performance indicators

REQUIREMENTS:

• Reliable, self-motivated mentality with a solid work ethic
• Strong organizational skills
• Clear and professional communication skills
• Close attention to detail
• Ability to multitask, manage time effectively, and stay calm while under pressure

Our ideal Employee Experience Manager has experience in a scheduling, leadership, administrative, and/or customer service position.

APPLY WITH PURPOSE:

Since 2018, Favorite Day Maid has become one of Boise's most trusted names in home cleaning. Our team is trained to the highest industry standard, and we're proud of the top-tier service we provide to every single client.

But that's not all-we love our community, too. Whether it's partnering with Shades of Pink to offer free cleanings to cancer patients or running annual donation drives for local animal shelters, we're always looking for ways to give back.

At the heart of it all? Our people. We believe in excellent pay, meaningful benefits, and a healthy work-life balance. Because when you feel good, you do great work, and we wouldn't be where we are without our incredible team.

We know you're busy, which is why our initial application is quick and mobile-optimized. Reach out today!

To be considered for this position, include a short paragraph answering the following:

"Describe a time when you had to stay organized while managing multiple responsibilities. What system or approach did you use?"

Applications without this response may not be considered.

Must have the ability to pass a background check and drug screening test.