Senior Manager, Creator Campaign Operations

Favored is a dynamic and innovative video commerce company that partners with platforms, brands, and creators to boost engagement, build communities, and drive sales through shoppable video across multiple platforms. As a leading TikTok Shop Partner, we collaborate with a diverse range of clients, from global giants to cutting-edge small businesses. Our team is a blend of creative minds, tech enthusiasts, and business professionals who thrive on creating impactful content and products that ensure ecommerce success for our clients.

Due to our fast growth, we are looking for a talented exec to lead execution of our TikTok Shop creator campaigns. You will be managing a team delivering a vital service provided by Favored to our brand clients, constantly interacting with clients, creators, Favored executives and your team. 

Favored was recently awarded TikTok Shop “Partner of the Year” -- so you will be joining a successful team of dedicated entrepreneurs. 

• Build and maintain strong knowledge of TikTok Shop, including affiliate program integration and best practices
• Lead and manage a team executing a high volume of TikTok Shop creator campaigns
• Work with senior executives to create winning, innovative campaign strategies
• Responsible for ensuring high-quality campaign delivery and performance
• Manage team workload effectively based on capabilities, priorities and timelines
• Handle and problem-solve team challenges
• Ensure successful rollout and adoption of new tools, workflows, and strategies
• Train, mentor, and upskill team members
• Foster a positive, supportive, and high-performing team culture
• Support individual career growth through coaching, feedback, and development planning

• At least 3 - 5 years of experience in creator commerce, influencer marketing, or marketing campaign operations
• At least 2 years managing a team
• Strong management and leadership skills
• Strong organizational skills 
• Fit with our collaborative, empathetic, apolitical culture
• Ability to communicate persuasively, oral and written, with clients, Favored executives
• Understanding of how creator affiliates operate, communicate and generate sales
• Not Required but a Plus: Familiarity with TikTok Shop

• Resourceful and spotting and engaging creators with potential to generate sales
• Enjoy partnering with, guiding and mentoring creators
• Respect and appreciate creators’ talent and hard work
• Immersed in TikTok’s features, trends, practices and audience behavior
• Understanding of and interest in TikTok Shop and social commerce in general
• Excellent communicator, negotiator and problem-solver
• Able to absorb brand requirements and help creators understand them
• An eye for detail in reviewing creator videos against brand requirements
• An organized person who can keep creator video activity on track 

• Full time with benefits, stock option eligibility.
• Must be local to either New York City or Los Angeles. The position in primarily in-office with hybrid flexibility as approved by your manager. 

• You fit the “About You” description above!
• College degree
• Relevant experience with a company or agency; being a creator yourself is a plus

Join us at Favored and be a part of a team that’s shaping the future of creator video commerce!