What are the responsibilities and job description for the Program Quality Leader-SAS (Newark, CA.) position at Faurecia?
Overall responsibilities and duties:
The role of a Program Quality Leader (PQL), as a part of the program core team, is to represent the customer voice within Faurecia and ensure compliance with all quality deliverables.
The main missions of the role are:
▪ Focus on the customer specific requirements, assess program specific risks, investigate similar product and process performance and prepare QTS (Quality Target Study) deliverables for validation
▪ Sets the initial Program Quality objectives (Safety& Regulation, 0 Km, Warranty, perceived quality and specific customer quality indicators), cascade them to the internal and external supplier, based on the key deliverables and ensure the realization.
▪ Ensure that program quality KPIs are available for all relevant parties, prepare and escalate identified risks appropriately within Daily Core Team meeting (SLI, 8D, ...), PRC, …
▪ Ensure the respect of Quality targets defined and launch necessary actions if not at target.
▪ Monitor the objectives achievement through a risk assessment follow up based on FMEA, Special characteristics, capabilities, Tolerance stacks, PPM, etc.
▪ Assess the relevant risks and trigger alert to the appropriate management level, if necessary.
▪ Is responsible for conformity, perceived quality and traceability of any parts delivered to the customer all along the development phase until Gate 4.
▪ Ensure the use of the appropriate methods and quality standards (PMS, specific customer program development system, international regulations, 10 Quality Basics in Engineering and Development, Process Qualification Audit, D- and P-FMEA with focus on early risk assessment, Quality Target Study, KPC& KCC list, Control Plans for all phases, PIST & PIPC, Convergence Plan, etc...)
▪ If applicable, implement Meisterbock process and ensure quality objective achievement.
▪ Verify & approve the "Design Validation Plan" and "Production Validation Test" established by Engineering and ensures its completion according to the program milestones
▪ Checks the specification for measurements, checking and testing fixtures and gauges and ensure the integration into the calibration system.
▪ Define and update with the support of relevant function (PML, PDL, IPL, etc.…) the definition of the control plan for prototype-, pre-series- and series phases.
▪ Responsible for the PPAP approval of intercompany parts
▪ Prepare and approve the PPAP files and the submission of the initial samples, including process validation audit.
▪ Actively contributes to continuous improvement process within program, capitalize and transversal lessons
learned then feedback information to product & process standardization committee
▪ Support the program manager in the daily program problem solving (SLI / 8D) activities
▪ Support the program manager to achieve the customer satisfaction objective: demerit, convergence plan,
etc.
▪ Support the program manager to prepare gate reviews, dashboard, PLR, and functional milestones as related
to the quality function
▪ Initiate and update the Program Risk Assessment. Alert if major risk has no contingency plan (AMS, etc.)
▪ Be the Customer Quality Contact and satisfy related information demands (Customer APQP tracking, Audit
Support, 8D communication until SOP)
▪ Lead functionally all Program related Quality resources (Prototype Quality, Advanced Supplier Quality, New
Program Quality,) to assure a consistent and aligned Quality Objective deployment & progress tracking process
▪ Ensure on time delivery of PQL related PMS work packages and key deliverables of Program Phases
▪ Has the authority to stop any process or product delivery in case of serious nonconformance (customer
expectations or safety and regulations issues…)
▪ "Assume ASQ roles in the project phase like:
▪ APQP process for the components and suppliers
▪ QAA agreements with the suppliers
▪ Handling the claims caused by the suppliers, action plan and NCR. "Commitment to the highest ethical
standards and willingness to adhere to Faurecia’s Code of Ethics and Code of Management.
▪ Complete all other duties and tasks as assigned by management.
Qualifications:
Minimum education level: Quality or Production Engineer Bachelor with equivalent combination of education and
experience
Experience:
▪ Engineering degree or equivalent
▪ Experience in automotive quality
▪ Problem Solving Method
▪ Minimum 5 years of quality or engineering experience in Automotive industry
Skills & Competencies:
▪ IATF 16949
▪ Solid knowledge of Quality in Program and Production
▪ Strong analytical and proven team problem solving skills
▪ Continuous improvement attitude
▪ Strong understanding of Functional analysis, FMEA, Control Plan and statistics analysis.
▪ Good in verbal and written communication skills. Good level of English.
Ability to develop quality mindset within teams in his perimeter
▪ Strong communication and interpersonal skills
▪ Ability to anticipate issues and provide solutions to complex problems
▪ Strong attention to detail
▪ Strong team player
▪ Remains calm under pressure
▪ Nice to have working knowledge of ISO standards, Customer specific requirements.
Salary : $70,100 - $88,800