PC&L Customer Contact

## Forvia, a sustainable mobility technology leader We pioneer technology for mobility experience that matter to people. ## Your mission, roles and responsibilities The PC&L Customer Contact is responsible for managing and overseeing all aspects of OEM inventory control and demand forecasting. This role serves as the primary customer service contact, managing forecast volumes and customer relationships for Honda, Denso, Honda Service (AHM), and Subaru. The main missions of the role are: * Prepare and analyze inventory related and sales forecast reports including valuation and variances. * Monitor monthly sales forecast validating release data and customer trends * Validates EDI forecast for short and medium term assigned accounts. * Timely completes reconciliation of OEM inventory records. * Participate in decision making for long term service requirements and reserve planning. * Key customer contact for assigned OEM accounts. * Plans, places and follow up to weekly supplier’s orders. * Run weekly MRP (monthly reporting planning) * Identifies potential inventory problems and takes corrective action which includes processing cancellations, order changes to the supplier and expedition of special request orders * Constant monitoring of assigned accounts using daily, weekly and monthly reports and delivery plans. * Maintain accurate demand data in SAP * Ensure customer deliveries * Ensure correct planning SAP parameters Periodic Duties and Responsibilities * Collaborate with the Forvia Core Systems (FCS) and Finance teams to improve inventory management, sales forecasting, EDI processes, and related systems. * Participate in continuous improvement initiatives and recommend process enhancements. * Perform special projects and other duties as assigned. Additional Responsibilities * Provide support to the Supply Chain Manager and PC&L Supervisor as needed. * Serve as a backup resource for other members of the PC&L team. * Participate in meetings with Asian suppliers outside of regular business hours, including late afternoon meetings when required. Others * Demonstrate a commitment to the highest ethical standards and comply with Forvia's Code of Conduct ## Your profile and competencies to succeed Education * Bachelor's degree in Logistics, Supply Chain Management, Engineering, Business Administration, or a related field required. Experience * Minimum of 5 years of experience in Production Control & Logistics (PC&L), Supply Chain, Materials Management, or a related function within a warehouse/manufacturing environment. Skills & Competencies * Strong root cause analysis and problem-solving skills, with the ability to identify issues and implement sustainable corrective actions. * Advanced proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint. * Experience working with SAP or similar ERP systems. * Strong verbal and written communication skills, with the ability to effectively interact with cross-functional teams and customers. * Proven ability to resolve issues professionally and diplomatically while maintaining positive working relationships. * Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. * Results-oriented mindset with a focus on continuous improvement and operational excellence. * Drive results, optimizes work processes, collaborates with others. ## What we can do for you * At Forvia, you will find an engaging and dynamic environment where you can contribute to the development of sustainable mobility leading technologies. * We are the seventh-largest global automotive supplier, employing more than 157,000 people in more than 40 countries which makes a lot of opportunity for career development. * We welcome energetic and agile people who can thrive in a fast-changing environment. People who share our strong values. Team players with a collaborative mindset and a passion to deliver high standards for our clients. Lifelong learners. High performers. Globally minded people who aspire to work in a transforming industry, where excellence, speed, and quality count. * We cultivate a learning environment, dedicating tools and resources to ensure we remain at the forefront of mobility. Our people enjoy an average of more than 22 hours of online and in-person training within FORVIA University (five campuses around the world) * We offer a multicultural environment that values diversity and international collaboration. We believe that diversity is a strength. To create an inclusive culture where all forms of diversity create real value for the company, we have adopted gender diversity targets and inclusion action plans. * Achieving CO2 Net Zero as a pioneer of the automotive industry is a priority: In June 2022, Forvia became the first global automotive group to be certified with the new SBTI Net-Zero Standard (the most ambitious standard of SBTi), aligned with the ambition of the 2015 Paris Agreement of limiting global warming to 1.5°C. Three principles guide our action: use less, use better and use longer, with a focus on recyclability and circular economy. ## Why join us FORVIA, a global automotive technology supplier, comprises the complementary technology and industrial strengths of Faurecia and HELLA. With over 137 500 people, including more than 12,000 R&D engineers across 40 countries, FORVIA provides a unique and comprehensive approach to the automotive challenges of today and tomorrow. Composed of 6 business groups and a strong IP portfolio of over 12,400 patents, FORVIA is focused on becoming the preferred innovation and integration partner for OEMs worldwide. In 2025, the Group achieved a consolidated revenue of 26.2 billion euros prior to IFRS 5. FORVIA SE is listed on the Euronext Paris market under the FRVIA mnemonic code and is a component of the SBF 120 index. FORVIA aims to be a change maker committed to foreseeing and making the mobility transformation happen. www.forvia.com