Outreach Coordinator

Apply now to join FAU on its race to excellence. For more information on everything FAU has to offer, please visit www.fau.edu/jobs. Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account. Position Summary: The Harbor Branch Oceanographic Institute (HBOI) at Florida Atlantic University is seeking an Outreach Coordinator in Ft. Pierce, FL. Harbor Branch Oceanographic Institute is a world class research organization with a focus on exploring the marine environments. Over 200 scientists, staff and students on site that work and study key species and understanding the connection between humans and the ocean. The Outreach Coordinator is responsible for the organization and successful implementation of public outreach programs, providing exceptional customer service, serving as an ambassador for the Institute, and growing community engagement at the Ocean Discovery Visitors Center. Summary of Responsibilities: Guest Services Responsible for all “on-floor” activities at the Ocean Discovery Visitors Center, including welcome, visitor interaction, gift shop, answering phone inquiries, and general guest services. Provides expert guidance on marine science topics and FAU Harbor Branch programs to increase visibility of the Institute. Serves as point of contact for public inquiries, working in close coordination with other public-facing staff and ensuring that all inquiries receive prompt, professional, positive, and accurate responses. Daily Operations Responsible for day-to-day upkeep of aquaria and exhibitions both within and outside the Ocean Discovery Visitors Center to ensure a show-ready and safe environment. Works with other departments such as Physical Plant, Security, etc., as necessary. Maintains and updates marketing and educational materials, ensuring availability at the Ocean Discovery Visitors Center and Marine Education Center, as well as at off-site locations. Responsible for daily operations of the FAU Harbor Branch Gift Shop including in store/online guest services, sales/order fulfillment, stocking merchandise, and bringing in new items. Handles cash and credit cards while maintaining customer confidentiality. Identifies opportunities to sell merchandise during special events, tours, lectures, etc. Public Visitation Responsible for leading and growing revenue-generating public programs, such as tram and boat tours, specialty experiences, and group visit options. Facilitates online reservations, provides guest services, schedules/gives the tours. Works with Communications and Advancement to market public programs through established channels and assists with flyer drops, community calendar postings, content generation, etc. to support these efforts. Pursues increased public visitation to FAU Harbor Branch and works to grow opportunities for both individuals and groups to engage with activities at the Ocean Discovery Visitors Center and other venues on campus. Assists with group visit coordination and accommodation. Volunteer Serves as primary contact for volunteers working with outreach and education programs. Responsible for recruiting, training, scheduling, and management of volunteers. Finds new ways to attract and grow volunteer participation and acknowledge their efforts both internally and externally. Community Engagement Oversees a calendar of community events to identify high-impact exhibition opportunities for FAU Harbor Branch representatives and completes registration, schedules personnel, and prepares materials. Coordinates additional public programs which may include but are not limited to community outreach efforts, special events, citizen science projects, and virtual offerings. Takes the lead on guest/public relations for the Ocean Science Lecture Series and Speakers Bureau programs. Coordinates lecture series both on- and off-site. Collects demographic and statistical data for all community engagement and outreach efforts to be used for overall program evaluation and reporting. Responsible for completing assigned outreach components of grant-funded projects by working collaboratively with research personnel to ensure successful outcomes. Other job-related duties as required. FAU Benefits and Perks If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers: Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more. State retirement options including tax-deferred annuities and Roth 403(b) plans. State employees Public Service Loan Forgiveness (PSLF) program. Sick Leave Pool Program. Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion). Paid Community Engagement Volunteer Service Day Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply). For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php Explore Living in Treasure Coast The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: Moving Here | Life in Treasure Coast FL Minimum Qualifications: Master's degree from an accredited institution in an appropriate area of specialization; or a bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience required. Preferred Qualifications/Skills: Experience with saltwater aquarium maintenance and animal husbandry. Experience with the operations of a public facility (such as an aquarium, science center, museum, nature center). Experience managing staff including volunteers, employees, students and interns. First aid certification. Familiarity with fundamentals of Florida coastal habitats, wildlife and ecology. Salary: $50,000 - $55,000 annually. College or Department: HBOI: Outreach and Education Location: Harbor Branch (HBOI) Work Days and Hours: Tuesday - Saturday 9 a.m. to 5 p.m. with evening/weekend availability for special events. Application Deadline: 2026-05-01 Special Instructions to Applicant: APPLICATION DOCUMENTS REQUIRED: Resume Cover letter OFFICIAL SEALED TRANSCRIPTS REQUIRED: Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment. PRE-EMPLOYMENT SCREENINGS REQUIRED: Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check. REQUEST FOR ACCOMMODATIONS: Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at accommodate@fau.edu. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1. Florida Atlantic University is where your future begins. With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, Florida Atlantic University is pushing the boundaries of higher education. At FAU, the faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art and technology in all disciplines. Student success, excellence and community engagement are some of our highest values as a university. These values are prominent throughout FAU's community and are essential to the employee experience. FAU is committed to the principles of engaged teaching, research and service, and reflects this commitment as a key Platform in its 2015 - 2025 Strategic Plan. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes. All persons aspiring to achieve excellence in the practice of these principles are encouraged to apply. To learn more about the vision and mission of FAU, please visit: www.fau.edu In order to be considered for a position, you must apply through this job website. For more information on how to apply for a position, please review the applicable Applicant Tutorial. To contact Recruitment Services, send an e-mail to jobs@fau.edu. Florida Atlantic University is an equal access/equal opportunity employer that complies with all applicable federal and state laws regarding nondiscrimination. If you require an accommodation to participate in any part of the recruitment process, please contact Florida Atlantic’s Office of Civil Rights and Title IX at 561-297-3004 or send an email to accomodate@fau.edu. To contact Human Resources, please call 561-297-3057 or email jobs@fau.edu. For communications assistance, call 7-1-1. Clery Act Information Consumer Information Visit Florida Atlantic's Consumer Information page for more information about financial aid, its campus, facilities, student athletes, campus security, fire safety, as well as preventing drug and alcohol abuse. Paper copies are available upon request by contacting the Office of Student Financial Aid. Florida Statute 1010.35 - Screening Foreign Researchers Pursuant to Florida law, any applicant or student seeking employment in a research or research-related support position who is a citizen of a foreign country and not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information before any offer of employment can be made: every institution of higher education attended; all previous employment since the applicant’s 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country. Selected applicants will be required to provide additional information per the Statute, including a complete copy of your passport; and, if available, the most recently submitted DS-160 (Online Nonimmigrant Visa Application).

Salary : $50,000 - $55,000