What are the responsibilities and job description for the Team Member - Catering Hot Dog on a Stick position at Fat Brands, Inc.?
The HDOS Catering Team Member is responsible upholding all HDOS expectations as outlined in the HDOS Operations/Catering Manual. Each employee is expected to have dedicated customer service, communicated clearly and positively with all team members and clients, and follow all health regulations while working. Team members must exemplify the company culture of “Fast, Fresh and Friendly” as well as upholding the reputation of fast attentive service, fresh products and STICKing a SMILE on your face!
Job Responsibilities & Overview
• Set Up- responsible for preparing their station(s) before the start of each shift, including preparing some items in the commercial/warehouse kitchen before they are stored in the food truck.
• Prepping Food- Each employee will be asked to prep food for service each day.
• Cooking- responsible for preparing the items requested from their station. This requires working with other employees in the truck to make sure that food is ready at the right time. An employee will often be directed by the HDOS Catering Food Truck manager as they prepare the food.
• Clean Up- At the end of a shift, each team member is responsible for cleaning their station: disposing of garbage, cleaning utensils, dishes, and cleaning cooking surfaces. The team will also be responsible for taking care of left-over food, whether that means disposing of it, returning unused items to the correct inventory location, or storing cooked goods for use at another service.
• Stocking- unload and store inventory correctly.
• Cash Handling- each employee is expected to have clear communication with the client when taking the order, excel in upselling and suggestive selling, as well as supreme customer service. They are also responsible for all checks and balances that occur during the shift.
QUALIFICATIONS
VALID DRIVER'S LICENSE WITH CLEAN DRIVING RECORD
• 1 Year of Amazing Customer Service Experience
• Food Handlers Certificate
• Detail-oriented with superb organizational skills.
• Strong written and verbal communication skills.
• Positive, ‘service oriented’ attitude; always willing to learn.
• Good analytical/technical skills.
• Ability to work independently and as part of a team.
• Self-motivated, hard-working, and dependable.
Salary : $20